Metal Roof Outlet Review

Great selection at a great price! What more could ya ask for!

Great installation team , smart clean , fast , but a little behind schedule

What a great experience dealing with everyone at the company. The crew was very professional and really cared about the workmanship.
Special thanks to Ben, John, Jake, and Isaak.

When my wife came home to see the finished job, she said that she almost in tears because of how clean everything was. Not only was the driveway washed, but so was the backyard patio. The property was left in better condition than when they first arrived.
Highly recommended!

I had Metal Roof Outlet install a metal shake roof on a boathouse that I'd built and I couldn't be happier. They were very professional to deal with and the new metal roof looks great. I was also able to purchase all of the siding and trims to finish off the boathouse exterior. I brought in a drawing of the boathouse and their experienced staff was able to tell me exactly what I would need. If you are looking for a metal roof or any type of metal products I would definitely recommend these guys.

We had Metal Roof Outlet do our roof a couple summers ago. We get lots of positive feedback from neighbours, friends, family about how great it looks.
It was a fair price, great warranty, great payment options, and a pleasure to deal with the salesman, who was not pushy, and offered great advise on colour and style choices that fit our likes and the house's brick colours.
The work was promised to be done in 2 days, and I was happily surprised to come home after the first day to find it compete!
I would recommend these fine folks to anyone looking for a great metal roof!

Great communication before the job was started. Early 7 am start on the install date. Great job by the installers who were totally amazing and polite. They cleaned up like they weren't even here afterwards and the roof looks fantastic.

I'm super impressed with the level of service Metal Roof Outlet provides their customers. Their sales representatives all have long track records with the company and there are loads of great testimonials on their website. I have shopped around and this is the company I will choose for my new metal roof.

Worst experience in my life dealing with this company! After two years of almost harassing them they still haven't finished our roof and done what was promised!!! Do not hire these people!

Fast and professional service from start to finish. Very pleased!!

Good product, good price. Small issue with order was rectified quickly.

We just had our metal roof installed on our new construction home in Windsor and we could not be more impressed all around. Mike was very professional, patient during our extended construction delays and extremely helpful in assisting us choose the proper look for our new home. The workmanship is top notch, the install crew was professional and meticulous in the installation, the worksite was left clean. Our roof looks amazing! This is our second roof installed by Metal Roof Outlet, they did our previous home with the same perfect experience. I most highly recommend this company!

Amazing company with first class workmanship. We had our old farmhouse roof redone last year by Metal Roof Outlet and are still thrilled. The staff were kind and professional. The price was much lower than any other quote we received for equal quality. The roof looks beautiful and has be completely problem free since installation. We had no refuse left behind after the job was done, no damage to our property and the work was done on schedule. I highly recommend!

We looked at a lot of different roofing companies, but thought the ones offered by Metal Roof Outlet were the nicest. They had a great variety of different styles to choose from. We eventually went with the metal shake style and couldn't be more pleased. Our roof is gorgeous and really stands out on our street. The service we received was professional and the roof was completely installed over a two day period. The crew was polite and friendly and left no mess for us to clean up. I would definitely recommend these guys.

My unfortunate metal roof outlet experience

In Aug 2014 I decided it was time to replace my roof. I called and got quotes from manny places but decided to go with the metal roof outlet because they appeared to be very professional. Boy was I wrong. The first thing I told Art, who was the guy quoting the roof, was I only expect people to do what they say they are going to do and if for some reason things change then all that is needed to be done is to let me know. Metal roof outlet did neither of these things for me. First I was told the roof would be done before snow fall. When January rolled around I had to call to and ask what the hold up was. The next week they come out and did my roof. I got a call explaining that they would not be able to do the flat top on my roof but the sloped part was done and they would be back next week when it would be sunny so they could finish it. When I got home I was greeted with a yard full of screws and debris that the workers had left for me to clean up. Somtime around April, and still my roof was not complete. I had to call once again. Within a couple weeks they came to finish. Great I finally have a new roof. This time when I returned from work I once again found my yard in a mess. This time shattered glass from when they had tossed the skylight off the roof. When I went to inspect the job I found they had used osb and not plywood like I was promised. Yet another lie from the "professional" company. At this point I'm very mad and toltaly unhappy with my experience. I thought I would be looking up at my new roof and be happy to have a beautiful lifetime roof that I should not have to worrie about for years. Instead when I look at my roof it just reminds me that I paid $15,000 to have to deal with all this. The bright side was It was over and I would never have to deal with them again. Well I was wrong. At the end of July my wife pointed out to me that part of the roof did not look right and that I should go up and inspect it. Well sure enough they had missed capping a whole corner. Also the evestrough was still filled with debris. Cleaning the evestrough was another thing that I was told was included in the price of the roof buy the salesman. Now I'm really upset. I take pictures and go down to talk to someone in person. My plan was to ask for the cap so I could do it myself because clearly they were not capable. Well turns out everyone other than salesmen leave early on Fridays and there is no one to talk to. I explain to the salesmen my troubles though they would not verbally say that I was screwed the look on their faces said plenty. I was told to contact josh and he would take care of it. I got a call back the next week with lots of apologies and yet more promises that the job would be finished and the evestrough would be cleaned. I asked, why bother? I'm just going to have to pay someone to come do it after. I was told that it would be done properly and I would not have anything to worrie about. Well last winter my evestrough was still overflowing and dripping all over my deck. I thought well they are clean so that can't be the problem. Well I finally got a ladder and went up to take a look and guess what? My evestrough is filled with peat moss. So just like I figured the metal roof outlet did another poor job. I now have a $15,000 roof that I have no confidence in. I cannot believe the troubles, phone calls and lies that took place during this transaction. If I could return this roof and get my money back I would in a second. I often wonder how manny roofs they have done that are garbage but because most people don't know what they are looking at they go unnoticed. Everyone that works there should be embarrassed by the way they make a living and the quality of work they do. Unless you enjoy making alot of phone calls and inspecting everything they touch, DO NOT HIRE THESE PEOPLE!!!!