I recently had an experience with a surgical cente...
I recently had an experience with a surgical center that left me feeling somewhat underwhelmed. While the facilities were clean and the staff was courteous, I found the overall experience to be average at best. The communication regarding pre- and post-operative instructions could have been more thorough, and the wait times were longer than expected. Additionally, I encountered some billing discrepancies that took time to resolve. I believe there is definitely room for improvement in terms of streamlining the patient experience and ensuring a more efficient process overall. Overall, my experience was not exceptional, but it also wasn't terrible. I hope to see improvements in the future to elevate the customer experience.