My sister and I needed to take my mother to the ER. At first we weren't that intrigued with the ER room yet my mother was given the best consideration while we visited. They offered a mediator for my mother to help with the language hindrance. I trust the new clinic will keep up with a similar nature of care as Mercy. I'm appreciative to have this local area clinic close by.
So far so good nothing changed much but the staff and the capacity I get in and out and also well treated I was born in mercy so I kinda didn t want to change hospitals so I like what they re doing it use to be super packed but it s no long wait times and they re aren t many ppl here I pray it stays that way
My sister and I had to take my mom to the ER. Initially we weren t that impressed with the ER room but my mom was given the best care while we visited. They offered an interpreter for my mom to assist with the language barrier. I hope the new hospital will maintain the same quality of care as Mercy. I m grateful to have this community hospital nearby.
On three separate occasions Mercy sent a high bill to a collection agency without ever notifying me that I had a bill. I called the billing department, they said that they held the bill for 4 months, then sent it to the agency, who then reports this to a credit bureau. He also apologized because he saw in the system that I was never notified, and that they held the bill for four months. This is the 3rd time this has happened. If Mercy notified me, they would have gotten they're money before even reporting it. They made it seem like they tried to contact me for four months, but never did, no phone calls, no emails, no text, no postal mail. I'm so disappointed with the way they do business. Now I have to find a new pcp that's not affiliated with Mercy.
I worked here a year and a half If it wasnt for this place I wouldn t have gotten the experience and met the wonderful staff there I will miss this place
A male Hispanic or white nurse weighs about 280 and wears black glasses. Told me that he was taking me to a room where people usually don t make it out alive.They refused to give me the nurse name. Also, someone lied about being head nurse. She refused to give me her name as well. They work night shift. The staff here is horrible!
The new staff are awesome! Especially the NP I think her name is Fabiola.. she treated me for all my symptoms, even tho I wasn t dying I still got all my tests done. Her laugh is contagious! I could see her big smile from across the room, she s just super! This new team is fantastic!
I went to the emergency room and when taken to the back, the nurse I got was TOTALLY UNPROFESSIONAL! He was extremely disrespectful, when I asked to speak with a charge nurse he refused to get her because he claimed he had to know the question before retrieving her. After the charge nurse came in he proceeded to talk over me, and when I asked her if she could have him leave he snatched his pen and took MY discharge papers with him. I wish I had his name to put in this review as well. I will NOT be returning to this hospital.
Dr. Gries nearly killed a friend of mine at Mercy! Won t ever recommend! Ask for a different doctor when you re there!
this hospital is great! I have never seen such great employees and service!
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