They took care of my needs promptly, and with accuracy. I had an urgent problem, and they were able to accomodate me immediately.
Everything was hassle-free. I really appreciated the care I received
Stepanie Segovia my service agent was excellent. I had some issues with the insurance for my tires not wanting to cover a replacement for a tire that was only 3000 miles old and she went above and beyond to have it resolved at no extra cost. She also made all the arrangements for me to have a ride available while my car was in service. Keep up the good work.
Service is always wonderful. My service advisor is Freddy and he is attentive, thorough and efficient. Service in general is so easy at Mercedes Benz of Coral Gables. I have told friends from Miami Beach to come to Mercedes Benz at Coral Gables and they live it and agree it is worth it. Congratulations!
This Dealership is beyond dirty and that s how they do business. I Bought a Certified 2018 C63 S (WDDWJ8HB1JF604415) from them in august 2021. I live outside FL so I wasn t going to see this car other than the pictures that were provided to me. As a Certified Pre-owned vehicle, you would assume it was Accident-free. That s not the case at all, Robert Corso the Sales representative never disclosed the accident/damage that was done to this car. I found out about the damage during an inspection that was done by the carrier that was going to transport my car back to my home. He took several pictures of the damage they were hiding from me including rust on the car. After seeing the pictures I told the driver not to take the car. I was deceived by Coral Gables Mercedes- Benz. I also found later this car was in the after purchasing the car it was in their body shop. This car was repaired poorly, to say the least. I have attached the work order that covers the damage done to the car and parts repaired. See attached photos. If you enjoy Snake Oil work with Coral Gables Mercedes-Benz
Pretty much what one would imagine as a real Mercedes Benz experience: people that treated me in way hat felt genuine, avoiding prefabricated correctness which is the typical thing that irritates customers. MB at Coral Gables offer Lyft rides to home round trip, so no time is wasted. In any case the service was very quick (mid morning to about 1 PM). It even included complimentary car cleaning interior and exterior. Rosie was super nice and I would like to have her take care of my car next time I have to service it.
My first experience was excellent. I had an appointment for service and did not have to wait. My Service Writer Alex Morales was perfect! I say that because he LISTENED, and the proof was when I picked up my car everything I had requested had been addressed. He also communicated with me throughout the week while my car was at the dealership. I received a loaner car for my convenience and it was beautiful, it was a brand new car.
Andrea Alarcon at the service center was excellent. She operates with the highest sense of urgency and care. I was there for an early appointment and out the door in no time. All servicing was resolved on the spot.
Excellent customer service deserves appreciation. I am incredibly pleased with the customer service provided to me by Andrea. Her attitude towards her work is amazing. Thank you Andrea. Your company is successful because of your focus on customer service. Well done!
Excellent, professional service. I have used Mercedes Benz of Coral Gables for over twenty years, and the service level has always been the highest. Kudos to the entire team.
Sincerely,
Jorge Del Sol
Exceptional attention to detail and hospitality. Car shopping can't get any better or faster until u visit the super dealership. Super grateful for the sales staff and management here. The kind of place you never have to second guess yourself as every decision is being carefully calculated by the amazing team. You wont regret getting buying a car here.
Professional and on point. Communicated well and did a really nice job. Will continue to use them for any service. It s a dealership, so you pay more, but they include really dedicated customer service and you can trust their work.
Mercedes-Benz of Coral Gables: Your Ultimate Destination for Luxury Cars
If you're looking for a luxury car that combines style, performance, and comfort, then Mercedes-Benz is the brand for you. And if you're in the Coral Gables area, there's no better place to find your dream car than Mercedes-Benz of Coral Gables.
At Mercedes-Benz of Coral Gables, we offer a wide selection of new and pre-owned Mercedes-Benz vehicles that are sure to meet your needs and exceed your expectations. Whether you're looking for a sleek sedan like the C-Class or E-Class, a sporty coupe like the SLC or SL-Class, or an SUV like the GLC or GLE-Class, we have it all.
Our dealership is conveniently located in Coral Gables and serves customers from Miami, Hialeah and Three Lakes. We pride ourselves on providing exceptional customer service and making every visit to our dealership an enjoyable experience.
New Mercedes-Benz Vehicles
If you're in the market for a new vehicle, then look no further than our extensive inventory of new Mercedes-Benz cars and SUVs. Our knowledgeable sales staff will help guide you through our selection to find the perfect vehicle that fits your lifestyle.
We offer competitive pricing on all our new vehicles so that you can get behind the wheel of your dream car without breaking the bank. Plus with our financing options available on-site at our dealership; we make it easy to drive home in your new vehicle today!
Pre-Owned Vehicles
If buying pre-owned is more up your alley than purchasing brand-new cars; then check out our impressive inventory of certified pre-owned (CPO) vehicles as well as other used cars from various brands. All CPO vehicles undergo rigorous inspections before being put up for sale so that they meet strict standards set by Mercedes Benz USA.
Our used inventory includes many makes & models including BMWs & Audis among others; so there's something here for everyone! Plus with competitive pricing on all used cars at our dealership; finding an affordable option has never been easier!
Service Center
At Mercedes Benz Of Coral Gables Service Center; we understand how important it is to keep your luxury vehicle running smoothly. That's why we have highly trained technicians who specialize in servicing all types of luxury cars including those made by Audi & BMW among others too!
Whether it's routine maintenance such as oil changes or more complex repairs such as engine overhauls; trust us with keeping your car running smoothly! We use only genuine OEM parts when repairing any issues which ensures quality workmanship every time!
Parts Department
In addition to offering top-notch service at our Service Center; we also have an extensive Parts Department where customers can purchase genuine OEM parts directly from us! This means that when replacing any part(s) on their luxury vehicle(s); they can be assured they are getting high-quality parts specifically designed by their manufacturer which ensures optimal performance every time!
Conclusion:
Mercedes Benz Of Coral Gables offers everything one could want when shopping around for their next luxury car purchase! With its vast selection of both new & used vehicles along with top-notch customer service provided by knowledgeable staff members who are always willing to go above-and-beyond expectations - this dealership truly stands out among its competitors! So come visit us today - whether just browsing around or ready-to-buy - let us help make this process easy & enjoyable while ensuring satisfaction throughout each step along way!
mbcoralgables.com
