Mercedes benz of austin Reviews

Jorge was awesome! While there was no loaner car for me, they valeted my car once it was ready. Everything that was wrong with my vehicle was fixed. Stellar service! Thank you MB!

Brian Smith has taken care of us and our car for the past 5 years. Brian is excellent in his job. Calls and communicates in a timely manner. MB of Austin is fortunate to have Brian.

Check in was quick and easy. Short wait for a loaner car. Service was completed in a few hours. Check out was easy and quick as well.

Your service department is class act. From dropping the car there was an attendant immediately tells us who our service representative would be and that he would be with us shortly. He was there in a few minutes and told us what B service would include and asked if we had any concerns. The young man was very professional. He explained how long the service would take. We stayed and waited in the waiting area. Our car was done early and the rep came to get us. He explained again what was completed and escorted us to our car. He did an outstanding job. As far as I could tell the service department did excellent !
.

Eddie Aguilar always provides the most professional and personable experience. Excellent, quality service!

I got my car serviced here they had the best barista with complimentary coffee bar, car models, salesman Jeffery almost convinced me to trade in and upgrade (without any pressure) and Brian my service manager didn t have me pay for anything I didn t need. The entire experience was awesome I will return here . I thought no one could out do Sugar Land Mercedes but I was so wrong!

Bryan Smith was the absolute best. From the moment I arrived to the end of my service, he was very engaged and kept me informed through the entire process.

MB of Austin was fantastic. Super easy purchase and trade-in process and they found a vehicle in the system for me to purchase as many are back logged. We also greatly appreciate that they support non-profit organizations, which is important to us. Thank you Reva and team!!

Stacey O. and the rest of the MB of Austin team that helped me get into my C63S were amazing to work with. Stacey followed through on contacting me for a C63S after I'd missed out on a previous one (less than two weeks from my initial contact). I drove to Austin from San Antonio to check it out, and had a new car to drive home in less than 2 hours, including a test drive. The team was very friendly, professional, and efficient.

Had an absolutely wonderful experience buying my new car at Mercedes Austin. Reva Hope helped me from beginning to end. We built the car, she worked on my order and the whole experience from start to finish for months. I would recommend Reva to anyone considering a Mercedes purchase in Texas! She was awesome, organized, on top of the details and got me exactly what I wanted for a price that was very fair. Best in class ALL DAY LONG!