I recently had an experience with a hospital that ...
I recently had an experience with a hospital that left me with mixed feelings. The facilities were clean and modern, and the staff seemed professional and knowledgeable. The website was user-friendly and provided useful information. However, communication was a letdown. It was difficult to reach the right person and the response time was slow. The billing process was also confusing and took longer than expected to settle. Despite these shortcomings, the medical care I received was satisfactory. The doctors were attentive and took the time to explain everything to me. The treatment itself was effective and improved my condition. Overall, the hospital provided average service, with areas that could use improvement. If they can address the communication and billing issues, it would greatly enhance the patient experience.