I recently used a medical billing service for my h...
I recently used a medical billing service for my healthcare practice, and I found it to be an average experience. The company's website was easy to navigate and provided sufficient information about their services. However, I was not particularly impressed with the overall efficiency and accuracy of their billing process. There were a few instances where I had to follow up multiple times to resolve billing errors and discrepancies. The customer support was decent, although there were delays in their response time. The company did manage to submit claims promptly, but I felt that there could have been better communication regarding rejected claims and payment statuses. While they did an adequate job, I believe there is room for improvement in terms of streamlining their billing operations and enhancing their customer service experience.