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3 years ago

Fantastic in store experience, wonderful, helpful ...

Fantastic in store experience, wonderful, helpful staff.
However I highly recommend not using their online store. If something goes wrong with your parcel they are shockingly rude and unhelpful.
If you need to shop online, I would advise you find a more helpful retailer, or wait until you can go in store again.

About MECCA Brands

MECCA Brands: A Leading Beauty Retailer

MECCA Brands is a leading beauty retailer in Australia and New Zealand, offering an extensive range of high-quality beauty products from the world's most renowned brands. The company was founded in 1997 by Jo Horgan, who had a passion for beauty and a vision to create a unique shopping experience for customers.

Today, MECCA Brands has over 100 stores across Australia and New Zealand, as well as an online store that ships worldwide. The company's success can be attributed to its commitment to providing exceptional customer service, expert advice, and innovative products.

Product Range

MECCA Brands offers an extensive range of beauty products across various categories such as skincare, makeup, haircare, fragrance, body care and more. The company stocks over 100 brands including some of the most popular names in the industry like NARS Cosmetics, Too Faced Cosmetics, Drunk Elephant Skincare and many more.

The product range at MECCA Brands is carefully curated by their team of experts who are always on the lookout for new trends and innovations in the industry. This ensures that customers have access to the latest products that meet their needs.

Customer Service

At MECCA Brands customer service is paramount. The company prides itself on providing exceptional customer service both online and offline. Their team of experts are always available to provide advice on product selection or answer any questions customers may have about their purchases.

In-store experiences are also designed with customers in mind with interactive displays allowing them to try out different products before making a purchase decision. Additionally they offer complimentary services such as makeovers or skin consultations which further enhance the shopping experience.

Online Shopping Experience

MECCA Brand's online store offers customers access to all their favourite brands from anywhere around the world with free shipping available within Australia for orders over $35 AUD . Customers can browse through different categories or search for specific items using keywords making it easy to find what they're looking for quickly.

The website also features detailed product descriptions along with reviews from other customers which help shoppers make informed decisions about their purchases. Additionally there are virtual try-on tools available so you can see how certain makeup shades will look on your skin tone before purchasing them!

Social Responsibility

MECCA Brand's commitment towards social responsibility is evident through its initiatives aimed at giving back to society while promoting sustainability practices within its operations . They support various charities including Look Good Feel Better which helps women undergoing cancer treatment feel confident during this difficult time by teaching them how apply makeup correctly .

Additionally ,they have implemented sustainable practices such as recycling programs , reducing plastic usage wherever possible ,and sourcing ingredients ethically .

Conclusion

In conclusion , MECCA Brands has established itself as one of Australia’s leading retailers when it comes to high-quality beauty products . With its wide range of offerings coupled with excellent customer service both online & offline ,it’s no wonder why they continue grow year after year . Their commitment towards social responsibility further cements them as not just another retailer but one that truly cares about making positive impact within society while delivering quality goods & services!