3 years ago
This seems to be a good company if you know how to...
This seems to be a good company if you know how to wind surf. I was a windsurfing beginner and they rented me the wrong stuff. The sail was to large for a beginner, even though they knew that I was a beginner. That's probably because they usually deal with good windsurfers and don't know what a beginner needs.
I rented the stuff for two days. The boss insisted that I could not exchange the rental fee for the second day towards a lesson. Probably because they make more money with the rentals than with the lessons. That was not very customer friendly, even though the staff was always very friendly on a personal basis.
I had lessons before but less than one week of experience. Instead of trying to do it on my own I should have taken another lesson. So if you are in the same situation, maybe you can learn from my mistakes.