Matosinhos Local Health Unit Reviews

It seems impossible but it is true My wife was operated on the knee on October 2, 2019 and we are on 24 of the 2 of 2020 5 months after the operation and underwent physiotherapy in the same hospital Never had an appointment with her doctor who operated on her I'm sorry but something is happening at this hospital Pedro Hispano Maybe by this means you can quickly make an appointment

From my experience of the 3 times that I went there, and one of them for the block, I just have to give good praise to the whole team that has accompanied me. The gynecology / obstetrics service has been spectacular. And I think that even at the emergency reception, it has been very positive, everything has been fast and efficient, in my case, of course. Otherwise, I would also be saying the least good here.

I went to the emergency room full of pain. I waited 1h30 and no one was called from the waiting room where I was. I heard other people in the waiting room complain that they had been there for a long time. I was last. Fosgasse. If it weren't for the pains, I still expected it, but I couldn't take it. I dropped off and went to a private.

I was admitted to A&E from a cruise ship in April 2018.
Thanks to the quck wits of one doctor, I was diagnosed with sepsis and spent the next 6 weeks in ICU.
One year on I have returned to thank the ICU staff for saving my life!

Telephone service of the worst uneducated people to give information to users still enjoy with people. Just because I asked why I was waiting for a consultation for 2 years of orthopedics is ridiculous and shameful that I had an MRI scan and had been waiting for so long. It is regrettable that the person who answers my cell phone does not want to say my name and turns off the phone in my face

It all depends on the humanity of the Medical Team.

Disorganized, my mother has been hospitalized for 16 days because of a fall, her hip was operated on, since then she has been having other problems and nothing is being done, yesterday I questioned the nurse in charge, and said she would be discharged today, asked to I call the service before going for the visit I have been calling and nobody answers as usual, shameful so whenever I need information I have to go to the hospital, this is what we have

SHOULD THERE BE A CARD WITH IDENTIFICATION OF A PATIENT WITH A MOTOR DISABILITY OR NOT .... TO BE ENTITLED TO THE FREE PARKING PARK

I like the Hospital in general works well. I come to warn you about the deplorable situation of the hospital parking lot that does not have a crate near the exit to place the cards. The floor is a sea of paper, lack of civility from them, of course, but in the face of that, measures have to be taken, there is a 3 MTS crate, just move it around, you don't even have to spend money. Until when it will continue, it is third world.

Hospital with some medical staff from the worst, arrogant and dispatching the sick

Congratulations to Pedro Hispano Hospital, I've been in this hospital being followed by a Great Professional for about 20 years, this hospital has good professionals, I can say that on October 30th of this year, I came to the Emergency 1 hour in the morning put me Yellow bracelet and it was not long to be attended, I had the necessary exams, I left the hospital at 6 am, but thank God, I came out better and well medicated, I have no reason to complain, congratulations to the nurses and doctors, and assistants, . My Husband is also in this hospital and is very pleased with the good professionals who have treated you. I have no reason to complain about the other hospitals, but this is my favorite hospital, thank you very much.

I had my baby in this health unit last 14/01 and I can only thank all the availability, attention and help that they gave me during my stay.
Always very helpful in what I needed, I really liked the team without exception and I recommend it 100%!

I went twice with my mother to the urgencies of this hospital and would rather not remember ... The second time, they said that my mother would have to stay in and had no room for me to be next to her. They said they could only visit her from noon and a half. I went home at 3 am and was sleepless until 9 am, when they called home and said my mother had passed away without making a plausible excuse. Nurses and doctors are the height of rudeness and lack of humanism. They are working in this hospital as if they were in a butchery ... Since then, I confess that I had a huge contempt for the medical class ... As unfortunately the Portuguese people eat and shut up, continue to do what they want. .

I am a patient of Pedro Hispano and I feel that I am well treated all the staff from the smallest to the biggest 5 stars thank you all.

I really like the way external queries work by color. The level of car access is a bit difficult.

My mother Laurinda Almeida, 92 years old, was hospitalized in Orthopedics in April for 3 weeks and since the doctors, nursing staff, secretaries and auxiliary staff, have been of an education, professionalism, tenderness, efficiency without limits.


My thanks to these wonderful professionals, who do their best to minimize the suffering, especially with their sympathy.
I'm Laurinda's daughter and Marta's mother.

Be happy

Excellent S.U., reasonable follow-up, good availability of online services

Shame on the time you are waiting, and you are still able to tell when we ask if it takes us "users" that we have to walk the Doctor back to know the state

They do not comply with external consultation schedules, scheduled by the services themselves.
I was forced to arrive 15 minutes before the scheduled time, hospital rules, to register presence. After 45 min of the appointment, he was still in the waiting room. I went to the service desk and they couldn't tell me if the doctor had already been to the service.
This is not a quality service.

5 hours for a 5 minute thing. When there was no one.

They let the therapeutic window go past despite repeated warnings that it was essential.

Green bracelet when it had to be red according to rules and indications for the situation.

Next I say I'm pregnant

I submitted a face-to-face complaint to your Chief Clinical Officer in 2004 and to this date -09 / 11 / 2018- I was not presented with any report, explanation or conclusion on the subject. They do not even respond to my requests for clarification, a gesture for which I can not find any explanation. I finished in December to send a registered letter, let's see if this is it.

An obstetrics doctor yesterday 01/28/20 treated my pregnant wife with so much contempt and irony that she was crying all night!
Disgusting the attitude of that doctor.

It is unacceptable that a person is in the hospital of St. Anthony since 14:00 without eating and without obtaining any information, he entered there because of a fall and no one says anything. it's two in the morning and it's still there mesma

Excellent service, very helpful staff.
Automatic consultation confirmation services.

Congratulations to the hospital !!

An emergency service that assists the sick without humanity, neither for the sick nor for the people who accompany it. More than 17 hours of waiting in the emergency room and other rooms with patients subject to contaminate the weakest of health. Doctors, nurses and other assistants to work in a deplorable way, lack of staff, everyone runs everywhere, nobody follows anything.
A public service that all Portuguese people pay for, it was normal to receive even a little consideration for the people who enter this institution and respect for the sick.
Who is responsible for this treatment, whether it is for people who work here and for people who unfortunately have no other alternative to be treated at this hospital?
An authentic shame in this 21st century !!!

Avoid the urgencies of this hospital, it sucks. Last January 6, 2018, I went to the emergency room of this hospital because the firefighters decided so, with a paralyzed 78-year-old aunt, I entered at 12:46 am and I More

I am here for about 3 hours in the emergency, feeling very sick and nothing happens. Absurd !!!!!

First of all, I would like to thank Dr. Paulo Manarte who, since his first consultation, has always accompanied me with due attention. I also thank the team that accompanied me in the operating room, for their friendliness and good work, and not forgetting the entire nursing team, I can only say well. Thanks to all the employees for the help given and in a very special way to the nurses who accompanied me for their good work, for the help, dedication and affection that they dedicated to me. Good hospital

The only people who answer the calls are the telephone operators (10min waiting). I haven't been able to talk to anyone at the Day Hospital or the Hematology service for more than 3 months.

spent 112 euros for nothing, just to hear - hm, everything is ok. But I cannot step w/o pain. limped to home

An example of good functioning, professionalism and sympathy in the NHS!

From experience, a Clinical Staff of Excellence in various specialties. Very good service in general!

Hospital in good condition, I was a mom in that hospital by accident because I am from Aveiro :) and although it was a month earlier I am grateful that it was like that I had 4 days in the hospital and from the delivery team to the maternity staff I only met very very good I really liked everyone, the delivery was complicated but everyone got together and helped me thank you from the heart.
This hospital should give cranes to the professionals they have because it is thanks to them that they have the merit that they have.

After COVID-19, they are able to demand anything and everything, take a fever, ask questions about symptoms, but as soon as they are inside, they conclude that they do not bother to do any type of disinfection, much less hygiene, both in waiting rooms and mainly wc's. It is no use asking questions if they do not prevent and disinfect in conditions.

An example of a malfunction, if one is to die, well one dies, and assisting the party with INEM's assistants who are only following schedules and bureaucracy waiting for the patient's chart to be made to "decide" what the patient have, and yet to impose the blue bracelet (not urgent), is that not even yellow gave! Situation that happened to me in August 2016!

I was in the 2000 emergency room and I was hospitalized and I was well diagnosed by the excellent doctors who work there

I want to make my gratitude and commend the professionalism, dedication, competence and care that demonstrate to your service especially the last team Saturday / Sunday dawn! Let there be good and thank you!

This hospital espital each .ves. It is worse, it seems .that we are. In the time of .salazar!

Avoid being taken care of by a woman from Coralia of gynecology, negligent "doctor" ...

It is with great sadness that I come here to write what happened to me today, having been waiting for five months for a cardiology consultation, they made an appointment for 9:00 today. Working at night and moving More

Pedro Hispano hospital is certainly the worst hospital in Greater Porto as far as urgencies are concerned, disorganization is the most alarming factor for this comment to make sense. Thus, it is not possible for this institution to have on the part of the users the embarrassments that the management of the institution would like to attribute to them. I accept that it is not easy to manage such a large ship, but it is also time once and for all to put an end to this immense expectation that users are subject whenever they resort to their emergency services, going so far as to attribute the green bracelet to a user taken by me being diagnosed with pneumonia. It is necessary to keep in mind that we are in the 21st century, by this I mean that we are in the digital age and the new technologies, which in a way is more than enough reason for everything to be different and not to continue in the doldrums we are still voting for.

I was on 23JUN2020 in the emergency room of this hospital at 4 pm and left at 12:30 am I waited a long time but everything was done I can even say, I think, with organization and rigor I was undoubtedly for a long time but all of it was compensatory because it had an expected outcome or is good I think that saying bad things about your services and others is just plain ignorant
It is not the first time that I go to the emergency room and with the invite or without it I don t have to say patience, without a doubt, like everything in life.

On 03/01/2017 I went to the hospital and was admitted at 9:15. It was 3 pm and had not yet been answered, so I gave up and went to a private because luckily I can. Desperate for those who have no other alternatives. They should be prepared for this kind of turnout at the hospital.

Reasonable wait time with very good customer service.

Multi-meal canteen at 4.60 and a very good soup for 1.20

Worst service on a night that is too quiet for a hospital of this size ...
10 hours of waiting and it's not over yet, be ashamed in your face and don't make fun of those who are sick ...
Sad goes this country ...

Answer a rubbish. All the staff, without exception, with an ugly face and unwillingness. They left me 5 hours waiting, where the maximum wait would be 120 minutes. When I was taken care of, my pressure was high 17/12 and they did not give me any medication. An absurd !!! Even in Brazil, I've never been so badly served. I hope my next experience in a public service is better, because in this hospital I will never come back ... I do not recommend it to anyone !!!! And it only won 1 star because there is no option.

lousy service, I tried to pass an urgent consultation, waited about 5 hours and did not meet anyone, I left in order to work and now had to pay for a query that had not, would not recommend.

Unbelievable, two hours trying to get someone to meet me at the day hospital, oncology service, I thought I had seen everything in Africa, this kind of is worse.

The obstetrics / childbirth service where I had my son was excellent! From the auxiliary team, nursing, doctors. All very funny, helpful and affectionate. Being a mother in this hospital is worth it. Dr. Filipa anesthetist played the role of the father in the block, I am forever grateful! Dr. Pedro Fialho very experienced and effective in caesarean section!
All the rest of the services are terrible!

Unfortunately due to the situation of the covid all surgeries are delayed there are people in serious situations who need surgery, I would be grateful if you start calling these people.

Well ... it's like everything in life. It is a matter of luck, through the team that is in the moment. And of course, everything! It's not exactly a luxury hotel, sometimes they find people in the service in the other rooms or even see them !! Not to mention what they serve as supposed lunch and dinner..not comment! Worse can not exist. It looks like food for pigs.

Excellent professionals (there are always exceptions, of course). Good facilities. It is comforting to know that it exists and is close for any eventuality.

Bad hospital at the end of 5 hours I was finally able to talk to the doctor who attended her and were still waiting to have an angioTac when because of a suspicion of pulmonary embolism the flies were from 12 to 14:30

Of the times I had to go to the hospital or I was lucky or some people are really unlucky because I was treated very well and I am not giving 5 for small details