Questions about Master Touch Picture Frame INC
What is Master Touch Picture Frame INC?
Master Touch Picture Frame INC is a company that sells picture frames and framing solutions. The business operates out of Northbrook, Illinois, and serves customers through its online store at mastertouch.com. Reviewers praise the high quality, craftsmanship, and exceptional customer service provided by the team.
What types of picture frames are available for purchase?
The company offers a wide selection of picture frames with various styles and designs to match different artwork. Customers can browse the catalog online and place orders directly through the website for home or office decoration needs.
What are the pricing terms and payment options?
The website states that the listed price is the full price with no buyer fees or checkout markup. Customers can pay outright or use interest-free installment plans, and a 1.5% discount is available for bank payments.
How do customers place an order and receive their frames?
Orders are placed online via the mastertouch.com website, and the smooth ordering process is highlighted by multiple reviewers. The company ensures secure packaging and prompt delivery to guarantee frames arrive in pristine condition.
What do reviewers say about the customer service experience?
Multiple reviewers note that the customer service team is knowledgeable, attentive, and responds promptly to inquiries. The staff goes above and beyond to help customers find the perfect frame for their specific artwork.
What specific qualities do customers praise about the products?
The frames are described as having intricate designs, exquisite craftsmanship, and high-quality materials that exceed expectations. Reviewers frequently mention the attention to detail and the way the frames enhance the presentation of their artwork.
Where is the business located and how can it be contacted?
The business is located at 1528 Shermer Rd in Northbrook, Illinois, and can be reached by phone at 8475648230. This local presence supports their operations as a dedicated picture framing service provider.
What is the current rating and review history?
The Trustburn rating is 4.1 out of 5 based on 20 reviews, with the vast majority being 4-star or 5-star ratings. The most recent feedback dates back to July 2023, showing consistent positive sentiment over time.
What features make the ordering process easy for customers?
Reviewers highlight the ease of customization options available on the website, making the ordering process hassle-free. The variety of frame styles offered makes it simple for customers to find a perfect match for their needs.
Are there special terms for high-value purchases?
The company states that for purchases of $1,000 or more, customers can alternatively check out through Escrow.com with a 2-day inspection period. This option provides an additional layer of security for larger transactions.
What happens if a delivery or transaction fails?
The website mentions that the seller transfers the domain into CNM.com's escrow within 7 days, and if delivery fails, the authorization expires automatically. This policy protects buyers if the transaction does not complete as expected.
What is the core philosophy behind the business model?
The company operates as a domain marketplace built around trust, connecting buyers and sellers with escrow-backed delivery. This approach addresses the stress of paying a stranger thousands of dollars for an asset they still control.
What is the official website of Master Touch Picture Frame INC?
The official website of Master Touch Picture Frame INC is mastertouch.com.
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About Master Touch Picture Frame INC
- Website
- mastertouch.com
- Phone
- 8475648230
- Address
- 1528 Shermer Rd
