Hands down one of the best companies that I have ever worked for! I started working for this company in January and I ABSOLUTELY LOVE IT! They are wonderful! I haven't physically met most of my team, but the bond that we have with each other and our manager is awesome! They work with my busy school schedule and my crazy life schedule. My pay is great and I honestly have no complaints.
"Don't give them an 'out'." They have put me off of working sales completely. They are constantly changing, but when I worked there they got worse by the month. I am told the commission rate has improved nicely, but I think that I'd rather work for someone who knows/cares I exist. They used to have a decent system and good people until they started outsourcing their customer service to a digital platform. For me, it was downhill after that. The "supervisor" role was just a glorified term for "makes better sales". That said, I liked the people I worked with at my stores. It was an easy job, and getting commission was nice (even though I had to call and make sure they sent me my last check after I left). 2 stars, because I've definitely seen and heard of worse.
The company's management is not, to say the least, competent. They are more then willing to fire their own for only being a couple of minutes late. Yet, they claim that they can provide better services then your local cellphone company stores. I see no improvement of treatment with their team members, no improvement in management and no improvement of confident leaders. Do not, I repeat, DO NOT conduct business with this company.
Be careful. Bullying is prevalent and HR is useless.
If I could give this company a negative 100 I would. Their training and customer service wasted 6 hours of my life which I didn't get paid for. Their website has major problems that they said never has happened and blamed on me. Don't ever accept an offer from them!!
When I was first hired on with this company I thought you know what, why not? Before working for this monstrosity of a company, I drove for Lyft and was getting by. The reason why I am leaving such a horrible review for this company is for one, they set extremely unattainable sales goals for their reps. For two, they had next to nothing in the stores inventory to sell, and they also only gave us one carrier to sell meaning if a humble Verizon or Sprint customer came in, we had to persuade them to switch which almost never happened. Also, when they initially hire you on, they give you a nice long salespitch on the history of their great company, but they don t actually show you how to activate phones until your in the store and actually in front of a customer. I m also a part of the LGBT community and I have to say the way that I was treated by my guests was beyond horrible. I was harassed for my gender identity and some of my guests created a very hostile work environment for
Me. When I heard that they were downsizing from 1200 to about 800 stores and that my store was one of the locations on the chopping block, I was kind of happy. If i were
To say anything about this company it is this. Value your employees more and listen to what they have to say instead of going off total BS claims made by the store regarding customer complaints with absolutely NO Merritt. If you want us to sell, please provide better training and actually stock the cell phones and accessories that customers want. Honestly, before I started with MarketSource, I had absolutely NO idea that this complaint even existed. I am like most people. When I think of buying an iPhone, I by default think the Apple store or Best Buy or even in rare instances the corporate store. If you want to make yourself more visible as a company, instead of setting unattainable numbers and doing gift card promotions, spend some money on web and TV ads.I m pretty sure if I saw a Marketsource ad and I knew there was a small boat at the back of the store I would totally buy my phones there.
Good place to work and make friends, but very little pay to the point that the target employees make more than you do and a day before I was supposed to receive my last paycheck they notified me they were going to send it via mail instead of direct deposit. Causing me to be late on all my bills that week. But other than that great enviornment and people.
Best company I ve worked for so far. Any issue I have their right there to assist me. I love working with the public so this is the best fit for me. My schedule is prefect being a mom and having to deal with school during the week. Thanks Marketsource for hiring me and giving me the opportunity to assist customers on the daily.
marketsource.com
