Marin municipal water district Review

The customer service is outstanding, always above and beyond that expected.

Very poorly managed. Rates and fees are arbitrary. Does not videotape board meetings. Board members often phone in instead of attending board meetings. Vote against incumbents when you get a chance! January 2020 the board has started videotaping board meetings. No other improvements.

I've had to call these people in the course of my job for several different situations and for every one they are rude. Customer Service? Rude. Emergency no water? Rude. It's too bad we don't have a choice who we use.

They add arbitrary "service" surcharges. Zero oversight over this out-of-control government agency.

Please remove all that garbage from employees plus those who falsify documentation or someone is grabbing it to help be corruption in the marine municipal water district please stop and clean up.

I am so delighted by the excellent water service and the maintenance and care that MMWD does for all the land they have in Marin. They take care of it and the water and also allow people (and dogs) to enjoy the beauty of Marin's protected land.

Your short-sighted Board allowed removal of the former water pipeline on the SR/Richmond Bridge! Put one back pronto!
In my opinion, you have seriously mishandled your responsibilities to your customers!
And, yes. I may have to let most of my front lawn die, but there are people with lawns in their backyards who may not reduce or comply with your proposed sprinkler day(s) since they are not seen.
And, by the way...are all of your Board members complying? All we see in the paper are your requests for us to comply.