A lady named Chris on the court department who ans...
A lady named Chris on the court department who answered the phone.sounded angry and bothered as soon as I spoke. After being on hold for over 15mins at 9am she then puts me on hold again and when she gets back she rudely and loudly yelled at me saying" What do u have on my ear?" I said nothing madam it must be a bad connection. After asking her some questions she continued to use a very sharp tone as she were repremending her 3year old toddler. She gave me the wrong case number and as I kept trying to ask her questions; she continued to yell at me. I told her I didn't mean to give her a hard time and to be patient with me. After a while she got even more upset with me refusing to tell me what her name was. She was so loud! She then said her name was Ce. I asked Ce? She then continued to treat me like a toddler and told me I was rude and she wasn't about to put up with me" I begged her to help me and after another minute or so she just hung up on me. I had to call back an Kiara answered the phone with so much grace and professionalism. I ended up speaking to a supervisor who eventually answered all my questions and told me the name of the rude lady was Chris and apologized for her behavior. The supervisor (Ms Brenda I think) guided me to the appropriate counsil. And resolved my problem with excellent professionalism.