that place was the worst place I could of been to. That place gave me worms!!!!! certain staff favor certain people. There were certain staff because they actually understood some people. THANK YOU for those who actually and showed they care!
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Just because your kid is safe here doesn't mean it will help. It is mainly run by uncoordinated students. Cold rooms, no privacy when changing clothes or using the restroom, and unorganized. No going outside: basically prison
I have had two children admitted here, both teenagers with depression. This review is not written by an angry teenager. I found our experience with this facility to be poor, and very disappointing. The students are given what are functionally cells to sleep in, and are all treated equally as if they are about to commit suicide at any moment. I understand that may be a risk for some, but this was not the case for either of my children, and being treated like toddlers who were not only at risk for self harm, but were assumed to attempting it at every turn was demoralizing. They actually felt worse after their stay rather than better. This facility meets the need to "do something!" and makes everyone from the school counselors to family physicians feel like they have at least done something. But what they accomplish is limited at best, and harmful at worst. My child has terrible separation anxiety, phobic social anxiety, and crippling depression. They put her in a prison for teens, refused any physical contact like a warm and loving hug, no windows, or plants or sunlight, no pens or pencils (my children are gifted artists who use drawing to express themselves), leave the lights on and doors open while they attempt to sleep while the staff chats at the nurses station, tell them both implicitly and explicitly that they are probably going to hurt themselves if left alone, and it adds up to a traumatizing experience. My child felt unloved. She felt like she was being punished for having depressive thoughts. She was not trusted to even draw with a pencil (she might stab herself or someone else you know...). She was not allowed to wear shoes (she might strangle herself or someone else with the laces, or hit someone with the shoe). She got very little sleep, which made her anxiety worse. She was cold and uncomfortable, and grew more upset and depressed the longer she was there. Essentially, their 'one size fits all' model of care is not helpful, nor is it good mental health treatment. Their coordination of services and treatment after discharge is non-existent. They have no plan for how to move your child into therapy, medically supervised psychiatric medication, or even simple follow-up care. I am still trying to find appropriate services for my children. I hope others will read this and know what they are getting into when they send their child here. If your child is truly an acute violence or suicide risk, this kind of treatment, while regrettable, may be necessary to keep them alive long enough to get real help. But do not think they are actually going to help your child, either while in patient, or after discharge.
Marillac really pissed me off at points. there was a client that charged at me and threated to kill me and they did nothing. she even charged at a staff and yet did nothing. and yet again she charged at another client 4 times and threated her multiple time and again they did nothing. but they other stay that actually tried to do something where amazing if you need to take your child to a hospital go to TCL or Two rivers or a different one
Honestly, I hated it at first because I didn't want to be there. After a few days I met these amazing people and I really wish we could stay in contact. I met a girl and she was almost like my sister, me and her talked about life at night and she made me feel completely better about myself. And I also met this guy but he was hilarious but he believed that all the girls that were in the room were beautiful. When he said that I did feel beautiful. I'm not saying this just for fun but to tell people that the counselors help out a lot but the kids that participate and share with each other make the experience a whole better because we found out about each other and that we have similarities to some of these people. Even if we cant share contact info if you go there I promise you guys that if you make the best of it you will never forget who was there and what they said to you. I recommend that you come here.
Oh gosh... where do I even begin with this utter hellhole of a facility. I can admit that I would rather continue having constant anxiety attacks or even be dead rather than stepping a centimeter close to this place. This facility has given me reoccurring nightmares since the moment I entered and from then on. I have signs of PTSD when I think or even hear the name of this place. Firstly, I would like to say that for anyone who has had to go here EVER, I'm deeply sorry. Now, not all of it is terrible. There's the occasional good staff, and some therapy is decent, but this place feels like a punishment for children and teenagers alike. It feels like they're being punished for having issues they can't control. Extreme punishments are handed out when they thought that you did something "wrong." I was always on edge when I was here and was petrified to even tell anyone I missed home or to even say I was depressed, which is ironic because that's the entire reason I was here in the first place. After my first night there, I had to wake up at 7:00AM to get blood drawn, and I was extremely nervous about it and when I was getting blood drawn I began crying, and the nurse just told me that "normal kids don't act this way." I also practically starved there. My parents had to bring me a weeks worth of snacks because I didn't want to eat the terrible quality food that makes me nauseous even looking at. They have very strict rules and perspectives they try to shove down client's throats, and one of those rules prevented me from being able to bring a STUFFED PLUSH because it was "scary." Their perspectives are being "safe" (how ironic, considering they strap patients to beds and restrain them for no reason.) They give you this "Workbook" and the contents of it practically guilt trip people for their problems rather than helping to solve them. Do you really think giving patients a book of everything that's """""wrong""""" with them is gonna help them feel ANYONE better?! The staff can be very biased, and they favor certain people. And no matter what, it almost feels as if you're being watched. When you shower, when you sleep, when you make phone calls to parents. Parents don't even get to decide when they want to call or visit, they have to go by the facility's restricted schedule. And the worst part is, even after you're discharged, it's not even over because the facility practically stalks and harasses clients and parents. When I left this hellhole, I didn't look back and I actually ran once I opened the doors and saw the outside for the first time in a week. This place traumatized me more than anything before it, and I hope to never see it again.They don't care about helping people. They just want money.
Terrible experience. Would not recommend to anyone. They just want to push kids out as soon as they get them in. Safety plans at the end are a joke. They don't care about you or your family. They will send a screaming kid home saying they are fine. Look anywhere but here, run away.
They called the police on me because they called me multiple times and demanded I pick up my child by 3:30. I told Melissa I couldnt be there until 6pm as I couldnt miss work. Then another person Brittany called me and left messages. I in turn returned the calls and left messages stating again I would be there at 6pm. I got a call at 3:21pm from Overland Park police wondering where I was. The rule is you have to pick up your child by midnight of the day of discharge. The supervisor apologized. How ridiculous to have the police called in the afternoon!.
As a parent of a son with suicidal ideation, this place has been so disappointing. They brought him in and are trying to push him out without really checking to see if he is actually okay for home. My son wants to come home, so he says what they want to hear. They aren't looking into it further. I am worried this made it worse instead of better. He was supposed to complete a 5 day program and instead, they have him out in 2 days.
Do you want PTSD? Then come over to Marillac! If you have a disability, you will be considered lower than the rest of the human race. I bet you can't wait to be strapped down to a bed and be told to "calm down". And you know what's the best part? You can barley even talk to your parents! They're making money off you're endless pain and suffering.
We had a really great experience with our son. The doctors, therapist and nurses kept us informed everyday of our sons stay. We were called when medication was needed due to behavioral issues with our son and we where called when they no longer had to give our son meds. From the ladies at front desk to staff everyone was very helpful and understanding. Everyone was very patient and kind to my son and family. Doctors and staff stayed on the phone with us until we understood what was needed. They helped guided and informed us of everything that was happening with our son. It s never an easy situation when you have to make the decision to get your kids help and everyone at The hospital made our decision to get our kid help a pleasant experience. Thank you to all doctors, staff, nurses.
As a transgender teen, they didn't treat me as male. I had to sit with the girls. I had to get in line with the girls. I was in there because of my gender and they just made it worse everyday. Do not take your kids here ever.
Horrible place, the staff were too loud and horrible with helping with kids. Food gave me diarrhea and made me sick to my stomach. meds helped other than that, DONT BRING YOUR KIDS THERE!
The majority of people who have been saying it sucks are the people who made that place suck. Not only is it a good place, the staff helps and there IS privacy. Coming from someone who went there, it is probably the best mental hospital I have been to. Don t listen to the people who have been putting bad reviews, because those are the people who were forced to go and think that everyone trying to help is a nuisance.
Also, there are windows and no we didn t sleep in prison cells. I slept on a bed, with a window in my room, and the lights off. The food was good, staff actually cared about us, we had pencils and coloring pages with crayons and markers, we even had card games. We couldn t touch each other because people got triggered by being touched and also some people were violent. It was a friendly environment, and there was definitely privacy. I felt safe there. They treat you like you are suicidal because most people who go there are suicidal or severely depressed. The only problem I had was the people who were there, because they kept making it hard for everyone else to recover. I felt safe there, and honestly when I left, I kind of just wanted to stay. But I knew I couldn t. I would greatly recommend going here if you need to get help, because it will change your life for the better. The reviews were people were complaining about this place were angry parents or kids biting the hand that feeds them.
He's been at Marillac 10 times. We are waiting for a PRTF approval.
Took him there today since he was punching me and pulling my hair in the car. I had someone else drive will I attempted a safety restraint in the car. Should have pulled over and called police.
Pull up to Marillac. Police had to come get him out of my car.
A Doctor came in and said "we aren't admitting him because our program cannot help him. He's beesn here so many times our program isn't effective.
I asked what I was supposed to do with him. Doc said, "Take him home."'
I swore at the Doc and told him he wasn't f***ing getting into my car. Doctor said we couldn't stay there.
I called a friend she said to take him to an ER to figure it out.
A Pyschologist came in and said, "tell them to take him someplace else, We can't help him." (That guy was actually kind and helpful. Got.me.numbers for other facilities.) then he told me to call 911 and ask for transport.
WHILE I WAS WAITING FOR THE POLICE TRANSPORT, a dark haired woman came up to me in a very snarky tone and said, "he's not being admitted. You need to leave our facility."
I went off on her telling her I was waiting for police transport. Told her to get the F out of my face.
I called my lawyer friend and asked for help. She said to take him to ER. Tell th he is NOT to go to Marillac.
Called insurance. They said to take him inpatient every time he does this until they approve PRTF. She was sympathetic. They all said to never take him back to Marillac.
Don't take a dying dig there. They are impossibly incompetent. We've had other issues. Hubs gave them a 1 rating another time. ERs like to send everybody to Marillac.
Other options:
2 Rivers Research KVC Prairie Ridge Crittenden Storm Mount Veil (sp?) Topeka
The place is just lonely. The clients are miserable and have to make it entertaining for themselves. There's even a place called 'the quiet room' in which overly emotional patients are placed. It's a damn cement room with only a foam pad square in the middle.
This facility admit children on the word ONLY of their parent. My step son has been taken there now 4 times and admitted because his mother said he is a threat to himself and others. They did not contact the school or any other family members to confirm her story. They have yet to provide any documentation showing proof of the behavior the mom is having him admitted for. We have joint medical custody and decree allows for admittance to hospital if emergency. We were told by the therapist a child throwing a fit is an emergency. We have filed complaints against this hospital due to fraudulent billing and our insurance carrier is doing a complete audit on claims. We have requested medical records multiple times and get nothing despite it being our legal right to get them since our insurance pays for it. This place does not have the best interest of the children in mind. They do not offer any treatment other than meds and hospitalization which to me only serves their best interest.
"Over 100 years of 'brighter' tomorrows" can be changed to "Over 100 years of the biggest jokers". This place was horrid for me long ago. Just forget about this place and send a child IN ACTUAL NEED OF HELP to another hospital but here, nevermind Crittenton (even worse ). Their employees would harass you like no tomorrow, and the kids there already are crazy people. Experience was likely even worse than just getting your blood drawn by a psychotic anime girl literally.
First, let me start by saying that I myself am a RN and have worked in mental health, although not pediatric mental health. I know how the system works. It is just that here, a SYSTEM. My daughter was advised my her councilor to go to the Marillac center for suicidal ideation. Although this was a shock to our family we had her there the same day. Admission to the Marillac center is pretty easy and standard. First you are assessed by a RN for any medical needs and then by a Social Worker for mental health needs. Daughter was admitted on a Tuesday and I was called the next day by the physician, this was the only time I spoke to the doctor even though I called multiple times and asked to speak to him. We did have follow up calls with a Nurse Practitioner, PA, and more than one social worker. Sometimes they would have no clue of conversations and plans of the other parties. Out of these staff members the only one that gave a clear picture of my daughters needs and possible treatment plan was the NP. I was told at this time that her anticipated discharge date would be that Friday, so 4 days and I was fine with that plan. I was later called and told that her discharge date had to be moved to Sunday due to a medication reaction, also ok with this plan of care. Remember when I said that I have worked in mental health as a RN, this is why- However, Sunday came and I had not received a call about discharge so I called myself that day around noon. This is where the stay went south! Sunday, I was told they would like to change her discharge date to Monday. I asked if any additional services would be offered in that one day, or if there was a change in her condition. The answer was no. I had already talked to my daughter on Sunday and she told me a lot of kids were being discharged and that she felt good to come home. I question them if they were keeping her due to not having adequate staff to do the discharge paperwork, or to keep their census up due to lack of kids in the facility. . I requested to pick my child up Sunday because it worked a lot better for our family due to work and I could not see a difference in her care from Sunday afternoon to Monday afternoon. This was not something the facility liked being questioned about, I guarantee you ! I was told that if I did that, it would be AMA. I chose to leave her till Monday to avoid any issues taking my child AMA but I strongly disagreed as her parent because they could not give me any reason it would benefit her. Monday comes, I get a call for discharge planning and I am told they would like to keep her till Wednesday, But that they would discharge her on Monday if I wanted that. I asked what the extra days would do for her care and I was not given a clear picture of the need. I said absolutely not to the extra days and picked my daughter up Monday night. She had outpatient care that I set up with in the week. The discharge planning that the NP had made about a specific type of therapy, was not in my daughters discharge plans. They had not made any f/u care recommendations to that type of therapy, rather they had standard paperwork of a facility for OP care in my home town. When I question having a referral the discharge nurse had NO clue what I was talking about. There is a HUGE lack in communication, Parents are not includ and follow up care. I was able to get my child the care she needs but most parents may struggle. I completely agree with parents that this is a system. They will hold your kid for profit and ship them back home for the same reason. It s all about their census and bottom line. The ONLY reason I gave a 2 star review was because of the NP and the discharge planning meeting we had via phone. She told me of what therapy would be best and I completely agree. She also gave good information on medication needs. The rest of the facility is less than adequate, in my opinion. As a parent with complaints of care, staffing, HIPPA compliance and safety in regards to discharge planning, the only action I could take was to make a report to Joint Commission.
I would write a review, but it hurt too much to remember. This place gave me signs of PTSD and an extreme stress disorder. Please, work with your child before sending them here. It will only make things worse.
I stayed for 4 days and at first I thought it was hell on earth. Then I got comfortable. I am 16. I was there for depression and anxiety and I actually grew close to the other people I was there with. I did get help from the staff but at times they felt a little distant and cold. I enjoyed the art and music therapy a lot too. Also if your doctor okays if you can go off unit and eat in the cafeteria and at night go to the gym. Yes, the food wasn't the best and the beds sucked but it's just more of a reason to get better and go home. They do take stuff that you could harm yourself with but it is for a good reason. And it is boring at times, but no one said that I was going to have a blast in there. At night my family would come and visit and bring me food which was great. I met some amazing people there and I wish I could have stayed in contact with them. It was hard seeing everyone leave that you had spent your last 4 days with. But everyone is there for a reason and everyone wants to go home. So my advice to people thinking about going or sending your kids there, just know it isn't a punishment. You are going to be helped and figure out what works for you. Also just bring comfy clothes. No one cares what you look like because everyone looks like they haven't slept for days. And wear normal socks under the hospital socks. Don't wear shoes they just get in the way.
It was okay. It really wasn't that bad. A lot of what everyone says has some truth to it. There are some workers who are a little rough, maybe inconsiderate. One screamed at me to the point I cried and trembled. Then of course there are ones who truly do want to help. I could feel their support and it motivated me to get better.
It does feel like a prison, because essentially it kinda is. You aren't given much privacy. Only to go tp the bathroom, change, and shower. If you do something foolish when doing this, like hurting yourself. They will not hesitate to take that privacy away, but it's for your own good. Just like constantly being put off-mission. All they are trying to do is give these kids a wake up call. Show them that this is serious. Unfortunately there will always be some that will never get it.
The food was fine. They gave us a decent amount, and thats coming from a skinny teenage guy who eats more food than a professional eater and his tourny. The taste was good, but imma be honest, when I was allowed to go with my family out to eat we went to taco bell, and that night was the only night I wasn't gassy. So something in Marillacs food must not have agreed with me.
For me, it was a start. I stayed there my required 60 days. When I got out, there were people I missed, both helpers and kids, but I was relieved to have my freedom back. It did wake me up, made me realize life was serious. I was diagnosed with ADHD, Aspergers, and an impulse disorder. Afterwards i went to outpatient therapy for three years. Now I'm at a point where I can work through these problems without meds.
Marillac can be very very helpful, but your kid has to be willing to change at some point during treatment, or else they can fake go through the motions and return home the same person. I'm moved out with my fiance and if it weren't for Marillac I would never of made it to this point. So to the staff, a big thank you.
My nephew was suicidal. Was millimeters away from doing it. He was sent there and four days later they say he is alright. He said he will not commit suicide. Are you kidding me. A true suicidal individual is not going to tell you yes I am going to kill myself. If they say they will do it. It is a cry for help. If they say four days later after nearly succeeding. They are alright. They just out smarted those with clinical degrees. If he does succeed. After we warned the staff. They will hear from us again. See you in court. I would like to add that today I spoke with a nurse and she seemed really concerned. They realize now what are family was saying and our taking appropriate steps. With this interaction i am raising my rating to 5 stars. Thank you Marallac.
Took daughter in and Dr. Dains? Changed her prescriptions. She has been released and her regular Psychologist and general Dr. will not fill the prescriptions DR. Dains? Perscribed. Left a message with Dr. Dains? And still no return phone call after a week and a half. They do not have any outpatient services for my daughter to have the new prescriptions filled, so if they change your current prescriptions, better hope you can get them filled elsewhere or your son/daughter will be screwed too.. The staff was helpful though.
Today marks 4 years since I was released from this hell-hole. They put you in a dark room all day with very little stimulation, except for some books and a TV. Some of the staff are incredibly rude, and could probably be classified as sadists. One night, the "doctors" set their chairs in a circle right outside everyone's rooms, and were talking really loud. I asked them if they could move their chairs down the hall, where they would not be bothering anyone, and they said that they would. 10 minutes later they haven't moved, so I go out and ask them if they could at least be quiet. One of the "doctors" told me that it was time for me to go into the "quiet room" which is a dark, concrete closet with a bed that they strap you into. They then closed the door and left me in there all night. They also pumped me full of chemicals to make an opiate addict nervous on a daily basis. I was 10 when all this happens, and I'm now still scared to tell my parents that I'm ever depressed. I also experience signs of PTSD whenever I'm in a dark room. The feeling of being alone and completely helpless that I experienced during my stay is something that will haunt me for the rest of my life.
As someone who has been here thrice, I definitely recommend it for people who need help for self-harming ideations or actions. The staff sometimes have trouble with violent patients, understandably. However, most of the staff are fantastic. I absolutely recommend, and Marillac is definitely the best of the other psychiatric hospitals.
Marillac was like a jail they treated us like dogs and work book time what are filling out some work sheets supposed to make us magically better probably the only thing I liked from the place was mr.tim visits art therapy and music therapy
It really is a system at Marillac, push them out as fast as possible. That was our experience. They barely treated our child's condition, the day after our child was release, the psychiatrist said they needed to be readmitted as they were not stable. They would not allow us to see our child during normal visiting hours one day after admittance as our child did not exhibit 'good behavior' by their standard. Never was it stated to us nor in their brochure or on their website that they would not allow visitations. This is not a place the promotes trust . I recommend finding a different facility. I will never allow our child to go there again.
Residentially I liked the teachers and everything, I felt outcasted, alienated, and stuff. But a few barely made up for this. some of the staff would make up stuff. I remember one time I shouted out what do you trust in everyday life ... next thing the lesson was actually about what in every day life do you trust... these teachers are taking lessons from kids. Also I ve been facilitated for 30+ days then diagnosed schizofrenia. They perfectly upset me.
I went to Marillac. It is mtrue the hold you down, and inject you but they do it for the better. I mean the don't want to have the other children in danger by them running around while they're angry. Marillac helped me overcome my anger at the world and at myself.
February 2014 my 15 yr old son stayed for 6 days after a Suicide attempt. May 2014 he died by suicide. Any other questions? I would NOT admit him if I had the chance to do it all over again.
This is from a 13 y/o's point of view at marillac. All i wanted to do was get out. But it wasnt hell. some of the nurses i could tell actually cared and some of the nurses didnt. i think to be admitted to the pediatric ward you should have to be 12 and under because most of the kids are very young and during group therapy we dont share or relate as much bc most of them are 5-6 years younger. Art therapy is fun. Sleeping and Eating is hard. but my favorite nurse braided my hair every single day which i rlly enjoyed because i knew she cared.
Wouldn't send anyone here. Can't answer questions. Lied to parents about meds given and when. Wouldn't tell our son what they were giving him. Changed medications for medical conditions without consulting parents or prescribing provider. Spoke with medical director and he was the same way about not answering our questions. Also put on my son's paperwork that he has had homicidal statements in the past which he has never had. Then when we don't agree with them they call the police on us.
My friends parents put him in here because they didn t really know what else to do. My friend described it as a prison where you are watched 24/7 and little to no privacy. He also said the food is bad too
I was in Marillac a few years ago and I only recently realized how bad it was. First of all, I was there for the first time because I slit my wrist. The nurses were supposed to be changing the bandaid and putting antibiotic cream or something on it every day (it may have even been three times a day), but they only did it once or twice the entire time I was there (which was a week). That could've led to an infection. Second, I said I was still having suicidal thoughts which meant the meds weren't working but they sent me home anyway. They made no attempt to talk to me and find out if it was really safe to let me go home. Third, they prescribed abilify and told my dad that all those side effects, such as tremors, don't really happen, but after a few weeks I started having terrible tremors. Fortunately they weren't actually permanent. This part may not be entirely their fault, but when I was discharged they referred me to a really horrible psychiatrist. She kept on asking me if I was "still" hallucinating when I'd never been hallucinating in the first place, and when I asked why she kept asking that, she said she doesn't look at patients' charts before appointments. She was really rude and condescending and she accused me and my dad of being rude and condescending and told us to never come back. Can't the people at Marillac at least attempt to refer people to decent psychiatrists? The therapist they referred me to wasn't very good either. She sat with her back to the window and I couldn't see her face but she refused to turn on the lights because they made her feel like she was on a bus. A few months later I was back in Marillac because I attempted suicide again. I thought that had only happened because I'd forgotten to take my meds the night before, so after a few days they let me go home at night but I had to go back during the day. It was horrible! They have nap time every afternoon, but since I no longer had a room, they made me sit on the floor in the hallway with nothing to do. I cried for an hour and they did nothing. They also started saying I was sitting too close to a guy when I wasn't. The rule is that there always has to be at least one empty chair between patients. I was following that rule, but they said I was sitting so close to that guy that I was practically sitting on his lap! That wasn't true at all! Then they decided I couldn't talk to that guy anymore (which was reasonable because he was my boyfriend), but they didn't tell me until AFTER I got in trouble for talking to him when I didn't know I wasn't allowed to! They assumed I was right about the suicide attempt only occurring because I forgot to take my meds which is ridiculous, so they sent me home when there was no improvement and I was still having suicidal thoughts. It all worked out for me in the end, but I was just lucky that I got to go live with my grandparents and they sent me to a much better psychiatric hospital when I attempted suicide again. Marillac is not a good psychiatric hospital. Don't send your kid there. But I suppose I should mention some positives as well. We had these workbooks to teach us coping skills and the workbook was fun. School was fun too, and there were games for us to play. Art therapy and music therapy are pretty cool. There's a gym. But nothing we did helped me get better, and getting better is the whole point of going there.
My grandson was put in for anger issues regarding his mom, we have temp custody his therapist told us to do what we could to get full custody. I talked to my daughter and she got very upset and confronted the terapist and she said my husband and I lied to her. She never said anything to the sort. Then she asked my daughter what was said at the next visit in case I lied to her again. I put in a call to the director of Marillac and waiting to hear from her. I hope some deciplinary action is called for!
As a patient I was treated as just another number in their system. The staff clearly didn't actually care one way or another about the state of the patients, unless it got to a boiling point. Even then, the only way they thought to deal with the problem was solitary confinement in a tall hexagonal concrete room with a single cushion in the center. For me it was an overall positive experience, but since I couldn't say the same for my fellow patients, I can't say I'd recommend this place.
Horrible care! Currently have a child that was just bullied by staff, which lead to him relapsing into depression. They then proceeded to restrain my child and medicate with NO PHONE CALL .That is against the facility's standard procedures!!! I could write a book but I'll save it for who really needs to know what's going on. NEVER AGAIN!!
This is the worst place I have ever seen in my life. They run kids through like cattle and release them with bandaids and bubble gum and call them okay. Don't waste your time with this facility. It's a big joke and a way to get your money. I do not recommend this place for anyone. Try to get your kids help and they point the finger at the parents when the parents are doing all they can. Cops just showed up at my house 4 days after they released my kid. Therapist called them to do a welfare check on my kid. Absolutely Absured. Marillac didn't care when my kid was there and now all the sudden they give a s*#t. This place is a joke.
as a patient there it was terrible the people there only cared about them self and if you were bad you werent allowed visits and you would also be put in a concrete room with a single pad on the floor its been 4 months since ive been there and i still have nightmares. parents dont choose this place unless you want to scar your child
This place honestly made me feel more at risk than being at home. There were only a couple members of the staff that were friendly and helpful and didn't look at me as someone who was "diseased". I went in to get my medications fixed, yet got treated like a criminal. My personal therapist there though was awesome, sadly cannot remember her name. It was very cold in this place, always felt uncomfortable and on edge. Always someone acting out or something happening. They make new patients stay in their assigned floors for 24hrs, meaning someone gets food for you or anything else you need. The stress that this place gave me made everything escalate and all I wanted then was to get out. You are under constant watch, even when you shower, urinate, deficate, or sleep. You cannot have sharp objects, or drawstrings. There are bars over the windows in the facility. Literally. Parents, I highly recommend you read these reviews before sending your kids here. I hated this place when I got there, when I got out, and still to this day.
I normally do not write reviews but could not believe these reviews for Marillac. They do not deserve this. These are obviously written by upset teens. Parents please take the time to visit this facility. My son suffers from with anxiety and depression and they were able to help him. Yes, medication was needed and it made a huge difference in his life. The person at the front desk (Hayley) at outpatient services is always very friendly and pleasant to deal with. To parents looking for a possible solution to help your child, do not lose hope and give them a call.
I was only in for 3-ish days but I came home with food poisoning. I would recommend this place to substance abusers, but as a teen with anxiety and depression I say this place is a bad idea. There is no privacy, which caused me mass panic, I couldn't use the bathroom and I was slightly sick after from holding my bowels. I have constant nightmares about going back, but the worst part from my perspective is that you meet such cool friends, but you never see them again, which sucks because they know the true you. The beds are stiff, the pillows and blankets are useless, and the night staff was incredibly rude. They shone flashlights in our faces every so often to make sure we were breathing but it woke me up every time. All in all place has good intentions, just terrible staff
My friend had her son admitted. For 2 yrs he has been using drugs and abusing her. They told her that because he's 17 he has the right to refuse treatment so they are sending him home to abuse her more. But if she refuses to let him come back into her home she will be charged with child abandonment because he's a minor. Figure that one out! Makes no sense. They were no help to her or the boy.
Pitiful care! Always have an excuse why they can t speak to parents regarding patient care. We got only 1 call from the physician regarding medication. We had to call and request for the Social Worker. The Social Worker met with us one time, but seemed too busy to talk. We never had a family session as promised, and they didn t do play or individual therapy with child. From my understanding all the kids were on sick bed , which meant we couldn t visit our son for the majority of his stay. Social Work was supposed to call parents daily.. that never happened. They had no discharge plan in place for our son as far as continuation of care with his medications. This place was unorganized, and I hope they improve their services. They need to improve on keeping families more involved regarding treatment.
I have nothing but good things to say about this facility. My daughter was admitted for about 4 days and trust me I was terrified for her considering she was going somewhere with complete strangers. When we went to visit her the next day she told me how everyone from nurses therapist and even security staff were nice to her and everyone else who was staying there. The 2nd day she said the same thing about other staff and nurses. She was able to call me after 4pm everday and her therapist kept me inform of any updates and or changes. She truly had a good experience, I appreciate everyone working in that facility for making my daughter feel safe and making her feel better each day.
I'd just like to start off by saying I know that teenagers don't always know what's best for them, and sometimes what's best feels bad to them, but this facility does not do what is best for them; this place is hell on earth. You can call me a frequent flier at facilities like this, and this is hands down the worst (compared to TLC, Two Rivers, KVC) for a multitude of reasons. The first is that it feels like a prison to children. Extreme punishments are handed out for literally everything which builds a sense of terror in clients. Clients are afraid to talk to the therapists and staff because they get in trouble too much. This facility unlike all of the others I have stated at DOES NOT feel like a home, it is a prison. The second reason is the food. This may seem like a minor complaint, but the hunger I experienced had mental effects for months after. They feed you next to nothing, the quality is terrible, and the selection is obscure enough that if a client is even a slightly picky eater they are offered NO alternatives, and are told it's their fault they did not eat. A third reason to hate this hell hole is the staff. I can confidently sat that I have met some of the most angry, spiteful, and inconsiderate people through the staffing at this facility. Not only will they jam their completely subjective view points down your throat, but they will also straight out bully clients. I can list over 10 scenarios of clients with anger issues in which the staff literally try to make them angry, they get angry and do something stupid, then they are punished for multiple days. I could go on for hours ranting about the trauma that this facility puts kids through, but in the end it is the parents decision to send the child or not. If you are considering sending a child here, I would just like you to think about how when you were an adolescent and what would have happened if someone had locked you in a prison for 2 months, starved you, and bullied you every day. This facility hands down broke me far more than it fixed me.