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I recently stumbled upon this company while looking for some research assistance, and I must say, I had mixed feelings about my experience with them. The website is clean and easy to navigate, so that's a plus! However, I found the lack of information about their team members quite disappointing. It would have been nice to know who I would be working with. The pricing structure also seemed a bit confusing, and I wish they had provided more clarity on that.
On the bright side, the customer support team was fairly responsive and helped answer my initial queries. They were polite and professional in their communication. The quality of the research they provided was decent, but it didn't exactly blow me away. I felt it was just average and lacked some depth.
All in all, I would rate my experience as average. Good but not great. Maybe some improvements in transparency and pricing would make me consider giving them another shot in the future.