I recently visited a Harley-Davidson dealership in...
I recently visited a Harley-Davidson dealership in Mankato and had an average experience overall. The staff was friendly and approachable, but I felt like they lacked a bit of knowledge about the products. The website, katohd.com, was easy to navigate, but it could have provided more detailed information about the bikes and accessories. The showroom was well-organized and had a nice selection of motorcycles, but I was hoping for more variety in terms of models and colors. The pricing was fair, but I would have appreciated more flexibility for negotiation. The service department was prompt in addressing my inquiries, but the waiting area could use some improvement in terms of comfort and amenities. Overall, it was an average experience, and I would consider exploring other dealerships in the future for comparison.