Managed Care Washington/Wellspring Group EAP, Inc Review

Love all the clothes and items I get for my baby girl and for my older daughter! Everything is so nice, clean and in style and the customer service is Great!!

I called to get some stuff for my three kids. Instead they give me a bag full of trash. Nothing was useful. Wasted my time driving an hour back and forth.

Employee Kayla was polite & professional! She had my order ready at the door. Kayla is extremely helpful & expresses words of encouragement to families. I am also thankful to Wellspring Baby Boutique for providing a service for low income families.

Wellspring Family Services has been helpful in the past but now they are very unprofessional. They make appointments for you to come in person without even checking if you are "qualified" for rent assistance. If you cannot pay your rent, what else needs to happen to qualify you? I've sent several tenants to Wellspring only to hear about dead ends.

I stopping coming to Wellspring after all of the providers I use left the practice. It seems really weird to me that no one wants to work for these people. The main office was impossible to reach about billing and admin type issues. Overall just shady behavior. The providers were great while they were theee... I have a feeling the company itself sucks, and that is why everyone left.

I donated some clothing to Wellspring recently because I think goodwill has become too corporate, and even if they aren t they throw away a HUGE amount of stuff because they get way more donated than even they can handle. They ll give you a receipt for a tax write off but it still seems more like *they re* doing *you* a favor by taking your stuff. Plus it s not even like your donations go directly to people in need what does make it into goodwill stores they often price like a consignment store or sometimes even above retail, without even checking for quality or condition.
So I was pleasantly surprised at Wellspring s display of what seemed like sincere gratitude without any of the bored, jaded attitude of the typical goodwill donation station person. That, combined with the fact that my donation will be given, for free, to someone in need, was already enough to ensure all my donations for the foreseeable future... so imagine my surprise when I actually received a thank you letter!
These are signs of a well run non profit organization, I like what they re doing to help homeless families and, last but still very important; Wellspring, thank you very much for thanking me. I was happy to help and, honestly, I feel better knowing the stuff will get used, so you are doing me a favor by finding a good use for it.

Been in the therapy program for over a year and couldn't be happier. I feel at peace with my life.

Terrible. How do places like this stay in business. People call when they have mental health needs, and it is a difficult call to make. Instead of making it easy, they make it as difficult as possible. They do not return phone calls promptly, then they discriminate against you depending on which insurance you have, then they say you cannot be put on a list for service, so just call back everyday to see if we have someone who will take your insurance. Really pathetic. They run your mental health like a McDonalds. Avoid.

My son is learning, and he's happy.
A good early education program, wellspring also provides assistance with housing and other needful resources.

Karla & Karly Lee are the most kindest & caring employees who go out of their way to meet your family s needs & wants. Thank you ladies for being so awesome!!!!!!!!!