🏢 The company's website is easy to navigate and in...
🏢 The company's website is easy to navigate and informative, providing a good understanding of their carpet innovation products. The ordering process was simple, with clear product descriptions and pricing. However, I found the customer service to be lacking. 📞 It took a long time for someone to respond to my inquiries, and when they did, their responses were not very helpful. 🤷♀️ The delivery of my order was also delayed, causing inconvenience. The quality of the carpet itself is good, and it meets my expectations. 😊 Overall, my experience with this company was average. 💼 They have potential to excel, but I hope they improve their customer service and delivery timelines in the future.