8 months ago
Recently purchased a kayak from their website and ...
Recently purchased a kayak from their website and overall, I would rate my experience as average. The website was easy to navigate and had a good selection of kayaks to choose from. The checkout process was smooth and my order arrived within the expected timeframe. However, I did encounter a few issues with the product itself. The kayak had a small dent on one side and there were some scratches on the seat. While these did not affect the performance, it was a bit disappointing to receive a flawed item. I reached out to customer service and they were helpful in offering a partial refund for the damages. Despite these minor setbacks, I was able to enjoy my kayak and it performed well on the water. Overall, an average experience with room for improvement in terms of product quality control.