Mai's Beauty Salon Review

Will change what they're posted prices are after they are done. Don't keep posted appointments.

Went here yesterday dang near lost a toe. Because unskilled nail tech was not paying attention while doing my pedicure. Never in my 15 years of getting pedicures had someone use a foot file on my delicate pinky toe skin! The technician had the nerve to be rude and not even give me a discount even though I could have just walked out! My toe was bleeding so bad. I will never visit this place again !

I go to Anne she is very sweet and good at what she does . 10 out of 10

I was waiting for an hour to get my nails done and when it was past an hour the receptionist comes up and tell me that the nail tech is not coming in. Worst service ever. I suggest to everyone never to go there.

It's amazing there! There's usually a pretty long wait but it's worth it. Mai is amazing!

Came across this hidden gem when searching for a nail shop last minute new years Eve!!! I had a young girl named Jennifer and she is now my new go to nail tech. She was nice enough to take me in even though they were clearly busy and ready to leave but she did not show one bit of additude or frustration as many nail techs I have come across do. I am extremely picky with my nails and I got a fullset gelpolish annd nailart on two fingers and it was beautiful! She managed to get me out in a timely manner and was one if the sweetest girls I've ever met! I definitely had a great experience and will be booking my next appointment in two weeks. Oh and they usually go by appointments but take walk inside as well

Great service, but can do better on the nails, but other than that their service is superb.

Had a pleasant experience 6 years ago. Will go back again.

I got my nails done on this past Friday, and the acrylic started lifting the next day. I had my daughter s graduation party that day and couldn t get back there. I didn t know they were open on Sunday and yesterday was Memorial Day. I called today to let them know what was going on and the man who is part owner said he couldn t fix it because it s an independent contract situation. If this is your shop is has nothing to do with that and everything to do with customer service and satisfaction of the customer. He seemed not to understand that. Told me to go back to the one who did my nails. If that tech didn t do it right the first time why would I go back!? The tech was nice no complaints on that. She was very sweet, but this is why I don t go to other nail places. Unfortunately my spot wasn t open. He was rude and he hung up on me. I will not support this nail salon again due to his rudeness.

My one star is specifically for the nails that TONY did for me. I even waited 2 weeks to write the review just to be fair. I'd hoped to feel less offended by this experience. I have been going to Mai's for years to get my eyebrows waxed and the occasional trim. Mai and Will are great for this. However, a couple of weeks ago I went for a balance. HORRIBLE! First off, I only did it because my sister had an appointment and Tony (THE OWNER) boasted about how good he was at nails. I had had my previous set of solar nails on for 3 weeks with no lifting, cracks, or chips outside of a break that was my fault. (Smashed my finger) He insisted on fixing it. So I let him. Tony was friendly and started off seemingly detailed. He quickly hit rock bottom on my scale when the finger he repaired was about an inch longer and much thicker than all of my other nails. He claimed that I needed to not pay that nail any attention...WHAT? Sooo, I tried to remain kind and asked if it might be a good idea to cut that one nail so that the thickness did not look so obvious. This is when it became a bit unprofessional. Tony all of a sudden acted as though he was not the nail specialist and asked me to make the suggestion as to what he should do. After consulting another tech, it was obvious that the nail needed to be cut. At the time I did not know he was the owner, but it was obvious that the other techs were intimidated to tell me the truth because they were giving me the eye. Anyhow, I left unsatisfied but figured it was an off day. Two days later I noticed 4 of my nails started to crack down on the nail bed area. I called to have it fixed and the receptionist picked up the phone and scheduled me to come back in. I knew she did not understand what I wanted though. Whatever...The real crap started when I went in. Tony said that what happened to my nails was not his fault. He said my last nail tech made my nails too thin and he was not responsible for the cracks even though he did the fill. When I asked for a second opinion he acted like there was no one else who knew like he did. The poor tech next to him was doing her own client nail but, stopped to assess my nails. All she said was sometimes it can be hard to work if you were not the original tech. DON'T SWITCH NAIL TECHS. Again, she said this with the eye. When I turned around, someone was sitting in my seat. He had started someone else's nails and my nails had only been buffed with no clear coat or anything. He left me there and I asked if I could borrow the clear to at least polish my nails. Tony ignored me for sometime and the other tech finally chimed in and asked if she could do it for me. He waved her off and never said anything else to me. I did play him and tipped him for his service but will not ever go back. I paid twice just to cut my nails off a few days later because they kept breaking and some even started bleeding because of where the break was. Oh, and that was the first fill on that set of nails by the way. DON'T DO IT! You are only as strong as your weakest link and TONY the OWNER sure made that plain.

I've been going here for years, since the shop moved down a few doors in the plaza. Good quality service for very reasonable pricing. Best in the city!

Classy place with knowledgeable staff. I get my brows waxed there all the time. The price is reasonable only $8.50 and it is a full service salon.

Long wait, my daughter was not happy with their service