Magnetic Media Network S.p.A. Review

Hi good morning I would like to know more less when I can receive my order
Because I'm leaving in December and I would like to have it sooner
If not possible let me know so I cancel the order

I purchased a Macbook air through Intesa San Paolo, I didn't have to wait even a week and the product had already arrived. All perfect.

Without prejudice to the professionalism and courtesy of the call center, a product cannot be ordered on 11.11. and to date 2.12 have not yet received or sent it.
Even if the retailer defends himself with the wording "delays due to supply could be expected" an official apple supplier who does not have apple for 15 days, unlike the banal mobile phone shop near the house, certainly does not make a slight impression.
Rhetorical question at the end of reflection: why don't you go shopping somewhere else?
I go there.
Greetings and obviously not to see us again.

Approximate answers regarding order fulfillment. Download barrel on Apple. Is it possible that an authorized dealer does not know when his supply will take place? You are making a grim figure, on the Apple website an order fulfillment schedule is provided; Is it possible that you can't do the same? It should be noted that before placing the order the operator had predicted delays, but in the order of 10 days. Really bad.

I hope to review this review, but to date I would not recommend the company to anyone!

I myself have found that online you can get the product, so don't put words in my mouth opposed to the reality of things.
Wednesday 9/12 I am told via email to contact you today 14/12 to receive updates. I write and no one answers, I call and the lady after waiting for 6 minutes begins by saying: "We know nothing about your order, Apple is delaying deliveries". You are embarrassing.

I am totally disgusted, 2/3 weeks have passed and I have not received the product yet.
If I could I would have put 0 stars.
More than dealing with the distribution of the products, I think it is more profitable for them if they closed and went to pick tomatoes in the fields, at least there they would not get the addresses or zip codes wrong.

I brought my mac for the battery change and I was completely satisfied; courtesy, precision, professionalism, speed! a special thanks to marco and giorgia for the efficiency and the perfect apple style!

25 days waiting for an iphone ...
Not yet received and no one knows how to give additional info,
only many rude subjects and without any desire to help the buyer.

A star because I can not put less. On 12 December I ordered an Iphone 11. Shipping confirmation arrived on 16 December. From the tracking of the GLS courier, the shipment is delivered on December 16 at 14:46. I make a complaint I am answered by the "express courier" who have 5 days to handle the complaint. To date. December 19, I still haven't received my order. On December 16 my wife, having heard of my purchase, ordered the same iPhone on Amazon. He has been using it for three days ... I will never buy from the Intesa San Paolo site or from anyone who uses this "courier". The problem is not Magnetic Media but the courier they rely on.

A few days later I remember what I wrote earlier ... actually the general supply of products in this historical period has clearly slowed down, but as soon as the product was available it was immediately shipped ...

I do not deny that the wait was nerve-wracking to say the least and that out of frustration I risked doing an unobtrusive review, but considering the period and considering the great success of the iPhone 12, MMN nevertheless proved up to the situation. This was the second purchase at MMN, there will probably be more. The only observation that I would like to report is that perhaps a pro-active attitude, that is to warn one's customers about the prolongation of the wait would have been appreciated (at least in my case) rather than passively responding to requests. However, I would like to underline their seriousness: I was informed that the product would be shipped on Friday, with delivery the first days of the following week and so it was: shipped on Friday and received on Monday.

Order accepted on November 5, 2020 to date, no one from the company can tell me what status my order is in and when I will have the purchased product, even if the product is available on the website.

Service professionals, professionalism and competence transform them into the ideal partner to whom to entrust a complex project.

Prodotto arrivato senza problemi. Attesa nella norma in quanto si tratta di un prodotto appena uscito. Comunque le comunicazioni con loro sono sempre state celeri e senza problemi. CONSIGLIATISSIMO!

Ho ordinato un iPhone 12 Pro il 12/11/2020, confermato il giorno seguente. Sono passati 11 giorni, nessuna conferma di spedizione e nessuna data stimata nonostante il prodotto al momento dell'ordine fosse contrassegnato come DISPONIBILE. Mi More

Order confirmed on 09/11 to date still nothing on the product. I was told there were delays on Apple's part. I called Apple and was told they don't have any delays.
change mixed !! not for you.

Order confirmed on 11/16 for an iPhone 12 pro max and to date still nothing on the product. I was told there were delays on Apple's part. I called Apple and was told that they have no shipping delays and that being a new product they have a lot of stock in stock. Called back to you this morning, and rudeness reigns supreme.
Always vague answers and given absolutely in a rude and rude way. They ask me if I want to cancel the order after I have clearly said that Apple has guaranteed me that they have no delay and that the stocks are there. To date I expect a more adequate explanation and above all with education not like this morning, I sincerely hope to receive an answer. Thanks.

Terrible, 7 working days and I still haven't received my order already paid for, regretted the purchase and for sure I won't make any more!

Peccato che il minimo sia una stella. ordine fatto ad inizio Novembre dopo 30 giorni non ho ancroa ricevuto info riguardo al prodotto.
controllando di tanto in tanto, il link che mi hanno mandato via mail come conferma ordine. leggo quanto in allegato.

I ordered an iphone 12 pro on November 6th to date no response on an expected delivery date .. only vague responses. I read about some people who got their phone 5 days ago. I do not understand this at all. Order I0136968

Total disorganization in the supply of Apple products. At 10 days from an order there is no delivery date of the product, not even indicative. A cordial and evasive answer to the request for information "We are waiting to receive Apple's supplies of the product you requested".

Order confirmed on 12/11/2020 of two I Phone 12 Pro to date no shipping confirmation and no estimated date having to be contacted by phone. They give unclear answers, they only refer to Apple's lack of supply and the COVID affair. After 10 days from the order I would have expected at least to receive an info to the customers informing of the delays.
I will avoid recommending the service ...

MMN: you order and receive after at least 30 days (I will tell you when I receive it) think that Apple also has time to make versions 13 and 14

Amazon: ordered on 11/15/2020 arrived on 11/27/2020

Amazon has no employees in Smart working .....

Too bad that the minimum is 1 star

More than positive experience, the product was sent in record time 2 days from the online order, packaging intact. Seriousness and kindness of the staff contacted for information on shipping.
I will definitely buy other products from Magnetic Media Network SPA.

Product ordered on 28/10 received on 30/10.
Seriousness and professionalism.
I recommend them.

Buongiorno sono ancora in attesa di una data, ho scritto diverse volte e ho sempre le stesse risposte io capisco per il tema del COVID-19, io sto andando al lavoro senza cellulare per lasciarglielo a mia sorella per le sue classi online della scuola, ho cercato su google la vostra mail per scrivervi ma ho trovato sulle recensioni che persone che hanno pure chiesto lo stesso prodotto dopo di me lo riceveranno domani e io ancora sono in attesa di una data, spero di riceverlo almeno in questa settimana... buona giornata

I ordered an iPhone 12 Pro on 11/5/2020, confirmed the following day. 21 days have passed, no shipping confirmation and no estimated date despite the product being marked as AVAILABLE at the time of the order.
How is it possible?!!
if it's available, it means available, I don't buy so I wait 21 days and I don't receive anything !!!
The only answer they gave is that you can cancel !!!! Thanks, after 20 days of waiting!
If I know I have to wait so long, for sure, I would not buy, I would buy from other sellers,
Little attention, clarity and fairness towards the customer. For sure, I am not satisfied at all and would not recommend their service

Io lo ordinato il 7/11 non ho ancora nessun notizia x le spedizioni...quando ho fatto il ordine mi hanno detto solo 5 giorni lavorativi

The product is ok, they are completely disorganized in terms of shipments and rely on unreliable couriers with very low shipping standards, probably the cheapest available.

Obviously, the professionalism of the whole company and the service they offer are at stake

Biblical times to obtain the economic evaluations of notebooks at the end of the rental

I made a request for 2 iphone 12 gold max 512 gb one graphite and the other gold for my wife together with two air poads but nothing no date yet ascertained of the arrival order placed on 19/11 they just say that they have no supplies from Apple. I put a star because currently I do not even have the certain date of arrival of the products. I hope they arrive before December otherwise I will be forced to withdraw the contracts.

Very efficient in customer service and delivery in 2/3 working days. Great.

It houses a museum on the products that made Apple's history

I ordered Apple Watch 6 on 11/11 and to date I still have not received the product, I am aware of the situation we are in if I had ordered something that was not available on the site, I ordered for this reason the product available for not having problems with delays and instead ... otherwise if I had to wait anyway I would have taken a different product.

Salve, mi trovo nella stessa situazione di alcuni utenti che hanno segnalato negativamente l acquisto di un cellulare iPhone mediante l app intesa San Paolo che si rifornisce da Magnetic Media Network spa, ( ordine I0153678 del 26/11/2020 More

ORDERED TWO IPHONE XR FRIDAY 08-11 MORNING AND DELIVERED ON 12-11 MORNING WITH GLS.
DELIGHTED AND CONGRATULATIONS

I requested an IPhone 11 loan from my bank 12/11, which relies on M M Network SpA, sent me an e-mail the following day, confirming the receipt of the order and I will soon receive my phone. Waiting a couple of days I contact them to hear if everything is proceeding as previously confirmed, they tell me that they do not have the article I requested at the moment, as soon as they receive the new game from Apple they immediately send me (very courteous and professional in answering) . 11/26 my mom calls me at work telling me that the phone has arrived, a little while later I get the email from M M Network SpA that my order has been sent, even if already received. In Conclusion: They are very professional, serious and rely on quality couriers, even though I have waited a while, certainly not because of them. Thank you

I ordered an iPhone 12Pro on 4/11/20, to date I have not received any shipping confirmation. I contacted them a couple of times, the answer is always very vague and evasive, We are waiting to receive supplies from Apple but they don't give any time limit. Too bad, last year at the debut of the iPhone 11 Pro, less than 10 days after ordering, I had already received it, despite the fact that there was also a shortage of initial supplies.

Correction of 11/19/20

The telephone I received today, even a day earlier than anticipated in their reply. Excellent packaging and timely delivery. Thanks to MMN for keeping their word and for bringing forward the delivery compared to what I was previously told by e-mail.
Well done !!!

I have ordered and paid for an iPhone for 8 days yet it has not yet been sent I am not even able to tell how many days it will be sent or how long it will arrive, really bad and unorganized I will certainly not buy here again

I placed an order for an iphone 12 pro on 06/11/20 in which they specified immediate availability and delivery in 5 days. On 08/11 I receive the message that the order was successful. As of today 04/12/20 I have yet to receive the product. I have contacted Magnetic media several times by e-mail, always receiving the same responses of a delay from the apple parent company. I am very annoyed by the fact that while they said on the available site I am still waiting for the product and I would like to know when it will arrive also to be able to organize myself. I hope to change the review to a positive one in the next few days