I absolutely love Macoser, Inc! Their woodworking tools are of the highest quality and their customer service is outstanding. They have a great selection to choose from and their prices are competitive. I would highly recommend them to anyone in need of woodworking tools.
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Questions about Macoser, Inc
What is Macoser, Inc?
Macoser, Inc. is the exclusive U.S. importer of OMEC dovetail machines and OMC presses, and the exclusive North American importer of Duplomatic Automation tool turrets. Since 1988, they have served the woodworking industry from their headquarters in Charlotte, North Carolina, providing machinery, spare parts, training, and service to thousands of companies across North America.
What specific products does Macoser, Inc. import and distribute?
The company specializes in OMEC automatic dovetailers, OMC custom presses, and Duplomatic Automation precision-engineered tool turrets. Their product line also includes drawer equipment, drawer-making machines, dovetailing machines, wine boxes machines, and custom wood presses for both solid and engineered wood products.
Who are the typical customers that Macoser, Inc. serves?
Their customer base includes architectural millwork, residential furniture, kitchen cabinets, vanities, flooring, hospitality, institutional cabinetry, door and window manufacturers, store fixtures, cabinet doors, and building component manufacturers.
Where is Macoser, Inc. located and how does its location affect service?
Headquartered at 2747 Interstate St in Charlotte, North Carolina, the facility includes 20,000 sq. ft. of warehousing, training facilities, and a showroom. All repairs and rebuilds for Duplomatic Automation are performed in-house following strict specifications, ensuring expert support for start-up and installation.
How does Macoser, Inc. handle repairs and rebuilds for Duplomatic Automation equipment?
All repairs and rebuilds are performed in their Charlotte, NC facility following strict Duplomatic Automation specifications. Their factory-trained service technicians provide expert service and can assist with start-up and installation to ensure maximum performance for existing machines and new customers.
What do recent reviewers say about Macoser, Inc.'s customer service?
Multiple reviewers praise the company for outstanding, top-notch, and impeccable customer service. They note that the team is very helpful, responsive to inquiries, and goes above and beyond to ensure customer satisfaction.
What do reviewers say about the quality of Macoser, Inc.'s products?
Reviewers consistently describe the woodworking tools as high-quality, exceptional, reliable, and durable. Many customers report that the products perform exceptionally well and have been using them for years without disappointment.
How recent are the reviews and what is the overall rating split?
The Trustburn rating is 4 out of 5 stars based on 8 reviews. The most recent review was posted on November 21, 2023, with the oldest dating back to December 24, 2022.
What practicalities should a first-time customer know about ordering from Macoser, Inc.?
The website is described as easy to navigate with a hassle-free checkout process. Customers report that products arrive quickly, and the delivery was prompt according to recent experiences.
What is the history of Macoser, Inc.?
Macoser was incorporated in 1988 as a North Carolina Corporation. The company has been serving the woodworking industry for over 30 years, focusing on timely delivery, expert service, and woodworking solutions since its founding.
How does Macoser, Inc. support its dealer network?
They maintain a nationwide dealer network with several sales agents located throughout the country. They offer factory-trained service technicians to support existing machines, new customers, and dealer partners.
What is the rating distribution among the 8 reviews?
The rating split includes five 5-star reviews, two 4-star reviews, and one 3-star review. The majority of feedback is highly positive, with most customers giving the company a perfect score.
How can I contact Macoser, Inc?
You can reach Macoser, Inc by phone at 17043920110 or by e-mail at [email protected].
What is the official website of Macoser, Inc?
The official website of Macoser, Inc is macoser.com.
Is Macoser, Inc on social media?
Macoser, Inc has official profiles on Facebook.
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8 Reviews
I found Macoser, Inc to be a reliable company for woodworking tools. The quality of their products is exceptional and their customer service is top-notch. I'm happy with my purchase and will definitely be a repeat customer. Highly recommend!
Macoser, Inc is a trusted company that consistently delivers high-quality woodworking tools. I have been using their products for years and have never been disappointed. The customer service is excellent and they always go above and beyond to ensure customer satisfaction. I highly recommend Macoser, Inc for all your woodworking needs.
Macoser, Inc offers a wide range of top-quality woodworking tools. Their products are reliable and their customer service is exceptional. I had a great experience shopping with them and would definitely purchase from them again. 👍
👍Macoser, Inc offers a wide range of woodworking tools and equipment. I was impressed by their selection and the quality of their products. The customer service team was very helpful and responsive to my inquiries. I would definitely purchase from them again. 👌
Macoser, Inc is an outstanding company! Their products are top-notch and their customer service is impeccable. I have been a customer for several years and I have always been delighted with their professionalism and attention to detail. The quality of their work is unparalleled, and I confidently recommend them to anyone in need of their services.
I recently purchased some woodworking tools from macoser.com and I am very satisfied with my experience. The products are of great quality and arrived quickly. The website is easy to navigate and the checkout process was hassle-free. I highly recommend Macoser, Inc for all your woodworking needs.
I recently bought some woodworking tools from an online store and I must say, I am impressed with the quality. The tools are durable and perform exceptionally well. The prices were reasonable and the delivery was prompt. I would definitely recommend this company for all your woodworking needs.
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About Macoser, Inc
Macoser, Inc is a importer for omec dovetail equipment, stromab optimizing cutting lines, duplomatic turrets, and duplomatic turret repair.
- Website
- macoser.com
- Phone
- 17043920110
- [email protected]
- Address
- 2747 Interstate St
- Categories
- Mechanical or industrial engineering
