Horrible place! I came here to visit my grandma and have a nice lunch with her and it was ruined by poor management and unfriendly staff! Ted is very disrespectful! I seen 2 waitresses working very hard while the others were on their phones! Shame shame!!
They were covid concerned and concerned for each patient. You do need to stay on top of you loved ones care and not leave it in their hands.
My father became a resident one year ago. Covid precautions were in effect so we were never able to see his room. We were called to come when he was near end of life. His room was filthy. The floors looked like they had not been mopped or buffed in a year. The dust in his free standing closet was deep enough to write my name. There were food crumbs in his drawers and the room had no signs of cheer other than the few pictures we were able to send in. Even with Covid precautions, someone should be able to clean with a mask on. I have to say that I cannot recommend this facility to anyone and my regret was to guide my family to putting him there initially to rehab. Buyer beware.....
Never been there but came across this pinback on Ebay
It's a huge facility beautiful grounds Rooms in D unit could use work furniture shows signs of age paint job not the best floors could be cleaned. My sister doesn't have a tv do you need to bring your own all facilities in my area provide them. The staff seemed relatively kind .
Very disorganized and poorly run facility. My mother was a patient there and she was left for hours sitting in urine. On average she would wait 15-45 minutes for her call bell to be answered. I waited two weeks for a video/ FaceTime call with my mother. I live out of state and had blocked time out of my schedule to see my mom. 5 minutes before the scheduled time I received a call from the person coordinating the call. She stated that the Doctor was in the room and she couldn t enter the room. I asked her if she could check back in a few minutes and was told no. I then proceeded to call my mother at her bedside. She was eagerly awaiting the FaceTime call and no one was in the room. We were both incredibly disappointed. Do not send your loved ones there.
Very horrible communication between staff and follow up of nursing tasks
In the beginning everyone so helpful to get my dad admitted for rehabilitation. Once insurance was out they fast to get him discharged. I was informed the visiting nurse company was setup and scheduled for when he returned home. That was a lie and it was over a week until we heard from the visiting nurse and now he declined and are starting over. I expressed many concerns about his release and feel they went ignored.
diakonseniorliving.org
