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P
3 years ago

This was my first visit to the casino I enjoyed my...

This was my first visit to the casino I enjoyed my visit, the employees in the casino. The only draw back was the buffet staff. They were just standing around 2 or 3 at a time. I stood in line just short of an hour to get to register and that was only after another customer complained about all the above which corrected the problem almost immediately, once inside the food was great.

J
3 years ago

Games not paying anything. An got my free play dr...

Games not paying anything. An got my free play dropped to 5 bucks....you want people to play then let em win once in awhile.. been going for over 2 years hopen to win something, never happens

J
3 years ago

Lost my wallet and I live in Seattle

Lost my wallet and I live in Seattle
After giving my name the security guard wouldn't check to see if it was my wallet. I'm disabled and can't drive two round trips. This is a unjust cause for him not to look and see the name in the wallet but making me drive all the way back. He could have said it matched my name and verified me from my license when I came to pick it up. If it isn't I would have wasted my time and gas. I'm with an organization who have trips to your casino constantly. I'm going to advise them to go to another casino.

A
3 years ago

Happy to get out 9 cents ahead...the other two dow...

Happy to get out 9 cents ahead...the other two down here never even got me $5 ahead! They are offering smoking here unlike the other two...prefer the no smoking at all because guests were very lax with their masks!!!

J
3 years ago

Total Rip Off. We stayed here in mid-July & just s...

Total Rip Off. We stayed here in mid-July & just saw a $275 charge on our Amex. I called the hotel & they claim our dog damaged a mattress. This is total bunk as our dog was crated the only time we left our room for dinner. They cannot provide proof & their staff have been rude & unhelpful.

A
3 years ago

This casino is horrible. We we're told that the sl...

This casino is horrible. We we're told that the slot machines have been "reprogrammed" to not pay much by a worker! I mean I've heard rumors but hearing it straight from the mouth of a worker was rediculus. If ur planning to go and win big don't. I've been and done multiple types of bets even up to Max. And gotten nothing substantial. And I believe it's because of the program.

H
3 years ago

My husband an I love visiting the lucky eagles we...

My husband an I love visiting the lucky eagles we been a club player for many yrs but lately we been have bad experience with customer service an bad casino manager service , but my husband an I enjoy playing at lucky eagles more then any casino we go to my husband I travel from casino to casino but we both enjoy the lucky most of all ...p.s they need to improve an train their waitress an security personal service towards customers ....

R
3 years ago

This is always a fun and get-away for me. Usually ...

This is always a fun and get-away for me. Usually i stay at lucky eagle with 1 or more of my friends just to escape the demands of kids and house work. It alway refreshes me. The rooms are clean, bright and the staff is pleasant, helpful and courteous.

R
4 years ago

We stayed in one of the suites, room #338 and abso...

We stayed in one of the suites, room #338 and absolutely loved it. The casino was really nice and clean and all the wait staff was very nice. Also it helps that I ended up positive on the slots!

Lucky Eagle Casino

Lucky Eagle Casino

3.9