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K
3 years ago

I found this to be a tremendous service. Jonathan ...

I found this to be a tremendous service. Jonathan the project manager was extremely helpful every step of the way. We were given a more than enough designs of the highest standard. Price was very reasonable. Highly recommend.

B
3 years ago

One star is even a stretch.

One star is even a stretch.

I am currently in the middle of trying to get just a partial refund for services that we paid for, that have not been delivered.

The logo designs were lazy. They would send several ones that were so similar, and it was like pulling teeth to get them to some that we even half way would consider. We settled on a logo because we wanted to get the process going and completed.

We stressed in the beginning before payment that we were on a time crunch and needed fast service. We were okay if that couldn't happen, but we were assured that they could do that. Here we are one month later and we still do not even have our letterhead completed. We have the logo and few things like business card, email signature and envelope, but still no letterhead. That's unacceptable. We wanted to get social media up and running so we stressed that to them.....they gave us one picture with our name on it. THAT IS IT! THAT WAS THE SOCIAL MEDIA or FACEBOOK PAGE DESIGN? My child could have done that.

The response time is a joke. It takes hours and up to a whole business day later to hear anything back. I am currently on day 4 of waiting on my last request. We don't have that much time to go back and forth. But if I were to get online and initiate a chat for new service, the guy I need to speak to answers immediately. I just did that option and he won't speak to me via chat now. I cannot call them because the connection is so poor that I cannot hear them and they cannot understand me. The poor connection and language barrier makes the phone service a joke.

I have tried to speak to someone who is above this Alexander Thomas, but I don't get that option. He is always the one on chat and always the one on the phone. I am starting to wonder if this is a hoax?

Their website says you can submit a refund as long as its within 90 days but we are steadily getting denied that option. Since we have received a logo and some of the beginning documents, we stated we just wanted a partial refund. That is very reasonable request. We were denied. We are just ready to be done with this company and get half of our money back.

It should not be this hard to get service and honestly, a refund for half our costs is the LEAST they could do. I have not been ugly one time but it has been hard. This is not right. We are willing to pay for the few things that we have received but not for everything else that we HAVE NOT.

As someone who owns a business myself, I cannot imagine doing this to a customer. I cannot imagine taking someones money and not giving them what they want.

A
3 years ago

I have been very satisfied with the customer servi...

I have been very satisfied with the customer service at Logo Design Guru. It has been a great pleasure having Alexander Thomas as our account representative. I truly love working with this company!

M
3 years ago

The talented professionals at Logo Design Guru hav...

The talented professionals at Logo Design Guru have done design work for my company, and their work is top quality, professional, and their price is competitive. A design gives several creative choices; they work with you to make sure your are satisfied. I will use them for all my design work, and I recommend them highly.

Michael Dewar
New York

C
3 years ago

If you are wanting STATE OF THE ART work, and want...

If you are wanting STATE OF THE ART work, and want to look good as a company. Allow Logo Design Guru to design your logo. Each designer works hard to give you what you are wanting. This will not be our last time working with this company. We look forward to doing business with them again. A genuine A+ company to do business with for sure.

L
3 years ago

I used Logo Design Guru to create a logo for my bu...

I used Logo Design Guru to create a logo for my business when I started it in 2011 and not only did they create an amazing logo to brand my business into the successful business it is today, I have gone back to them for quick updates and to create my new business venture update. They are fast, creative and amazing. Thank you Logo Design Guru!

J
3 years ago

Excellent, very responsive and attentive service! ...

Excellent, very responsive and attentive service! Great designs and pricing! Earnest desire to help (and create) with an amazing design! Great people and service provided! Wonderful overall package of service!

A
3 years ago

Hello,

Hello,

I believe LOGO DESIGN GURU has been very helpful in the design of my logos.

Special thanks to M.Alan Smith for the Great Customer Service!

b
3 years ago

Impressive. I can appreciate the customer service ...

Impressive. I can appreciate the customer service and their whole process. I thought it would take days, but after 30+ designs within an hour or so, I saw what I wanted.. I just knew it when I saw it. I highly recommend Logo Design Guru.

L
3 years ago

My designer with Logo Design Guru was INCREDIBLE. ...

My designer with Logo Design Guru was INCREDIBLE. He, honestly, made my experience. He was prompt, had awesome ideas and was incredibly helpful in incorporating revisions.

Other designers tried to extort money from me. I finalized my project with one designer and when I did, another designer demanded I select his designs as well. When I asked him for details, he demanded I pay a certain amount. When I offered him what I thought was reasonable, he began berating me telling me that LDG takes out fees and how hard he worked on my designs (mind you, I get the sense that these guys have a stock program they use and it just churns out designs).

I also received designs from people who clearly did not read my instructions. I specifically said "no orange or red" and yet all of their designs were orange or red.

Finally, the staff at LDG are like telemarketers for these reviews. I told them I would review them (and had every intention on doing so), but they contacted me more than I appreciated demanding I complete their Google+ Review.

PROS: I took a gamble on LDG because they had some of the best designs for what I thought was a reasonable price. I also liked that you could see the designs they created by viewing other projects. I also LOVED my designer (although he also asked for more money than my original bid, which I paid because of how helpful he was).

CONS: They're demanding. They're foreign (so sometimes it's hard to understand what exactly they're saying or asking for. My designer spoke and wrote decent English which helped. Others, not so much). LDG takes more fees than I think is reasonable. For example, if you tip your designer, LDG takes a percentage of that. So I had to actually give MORE money than I intended, just to give the baseline I agreed to donate to my designer as a tip.

At the end, would I recommend them? Ehhh, 50-50. If you can afford for it NOT to go right, give it a shot. I really think it's a gamble and I got lucky thanks to my designer. If you do roll the dice, contact Aaask. He was my designer and was THE best! He made my experience. If it weren't for him, I'd give LDG 1 star.

(Alan @ LDG - are you happy now? Please stop contacting me about this review. It's done for crying out loud. Sheesh)

M
3 years ago

Alan was very helpful in overseeing the project an...

Alan was very helpful in overseeing the project and ensuring I was satisfied! My designer was fantastic. I felt that the designer responded well to feedback and was very prompt and responsive!! Great service!!!
Thank you!!

M
3 years ago

We are very pleased with the finished logo we rece...

We are very pleased with the finished logo we received through the Logo Design Guru process. We were on a time constraint and Alan went above and beyond to accommodate our needs. Hats off to the LDG team and to the graphic artists..

P
3 years ago

We really appreciate your services. Our company re...

We really appreciate your services. Our company received a very good result. We definitely introduce with my friend and ask your services more in the near future.

All the best ,
Phong
Investpush Legal
From Vietnam

J
3 years ago

What a great experience and fantastic customer ser...

What a great experience and fantastic customer service. Thank you for such a fun experience... I really enjoyed getting notified that a new design was posted. I looked forward to seeing what the designers came up with and working with them to bring my ideas to life. Thanks again for your Logo Design Guru and thank you Alan for answering my questions and keeping me posted in the process.

Outstanding!!! Thanks again!
Jerry

M
3 years ago

Zillion designs is a fantastic website. The artist...

Zillion designs is a fantastic website. The artists skilled and responsive. You definitely get bang for your buck. The website admins are rarely needed but when they are they are also very helpful. Highly recommend to anyone looking for logos, stationery etc etc

s
3 years ago

Very happy with our experience with Logo Design Gu...

Very happy with our experience with Logo Design Guru. We have had a website for a start up company within our organization completed through them as well as a couple of logos and brochure. Excellent work by their designers. Quick turnaround, creative ideas and gracious understanding when we had to delay the process at times were all appreciated by us and positive experiences when dealing with Logo Design Guru.

A
3 years ago

Alan Smith and the guys at LogoDesignGuru / Zillio...

Alan Smith and the guys at LogoDesignGuru / Zillion Designs have FANTASTIC service! It seem like they don't have the word "NO" in their vocabulary! Just a great company to work with. I've had five designs created through their service and I'm very happy!

Thanks Alan!!

A
3 years ago

I only have great things to talk about these peopl...

I only have great things to talk about these people. Logo Design Guru designed my perfect website and I am extremely impressed with their professionalism and dedication. Mr. Wajeeh Kazmi who worked on my website did an amazing job and he worked really hard to resolve some issues which were time sensitive. Overall I am very satisfied and I highy recommend their services.

N
3 years ago

Highly recommended service provider! A group of pe...

Highly recommended service provider! A group of people with the main goal - you to achieve your targets while rendering services to you, this applies to both:the designers and the project manager. I am so happy with the results! Alan, that you so much for being so proactive! Your contribution is very appreciated!

S
4 years ago

I have worked with these guys for more than 5 year...

I have worked with these guys for more than 5 years. My company has graphic designers in house, but we find that we can provide far more value to the market place because of all the options that are avail. Working with Zillion and Mycroburst has been a blessing. I highly recommend them for any logo or graphic work. I have worked with Thomas Alexander for more than 2 years now. He has always been extremely helpful. Recently I needed some additional help/assistance on a project. I was surprised by the amount of time and effort Thomas and his team invested to make sure my client was satisfied. Thank you Thomas.

P
4 years ago

Logo design guru has been very helpful in creating...

Logo design guru has been very helpful in creating designs for our company. I like the idea of having several people create design ideas and letting us choose which we like the best. I would highly recommend.

Y
4 years ago

We have used their services for the first time and...

We have used their services for the first time and are very happy with the results so far. Its done quickly, affordably and the designers are very good. Working with Alan Smith is also great as he is always available and very accommodate.

A
4 years ago

I love Logo Design Guru! Their customer service is...

I love Logo Design Guru! Their customer service is dynamic. From conception to completion the team is great. Every revision I had was meet with a smile and turned around within less than 24 hours. Both the management and designers are wonderful. I highly recommend this company for all your business needs. Every project they have worked on has exceeded my expectations.

R
4 years ago

HELLO....

HELLO....
GOOD MORNING..
my name is Rahul, i am 23 year old, i live in india( gujrat) .
i am very very intrested in logo field, but i have not platform to ahead and opportunitys. so please to tell me this field in ahead to progress....

L
4 years ago

Zillion Designs was a great process for developing...

Zillion Designs was a great process for developing our company logo. We received a great response from the designers who were very creative, talented and willing to work with edits to "get it right" and execute our vision! I have already recommended this site to several people.

W
4 years ago

Eric is the best! We had a million questions for h...

Eric is the best! We had a million questions for him along the way and each time he was patient and thorough. We had over 600 designs submitted from allover the world and it was a really tough choice but we are thrilled with the one we picked. I highly recommend Logo Designs, we had so much fun seeing all the ideas come through for our salon. I don't know how the other ones do it but I do know that Logo Designs does it right! Very Happy

i
4 years ago

I was lucky to know Logo Design Guru/Zillion Desig...

I was lucky to know Logo Design Guru/Zillion Designs as they offer a unique and affordable design service.They coordinated efficiently between us and the designer from all over the world.So far,we finalized two logos and the two stationery projects are in process. I highly recommend them for all types of corp. identity elements.I thank them for being good facilitators.Alan Smith did a wonderful job by the way.

Ibrahim Almohizea
Riyadh, Saudi Arabia

J
4 years ago

I just opened my own law firm and I used this comp...

I just opened my own law firm and I used this company for a Logo Design and Stationary/Busienss Card design. I was very impressed with the different options I was given. I chose a logo and stationary design which everyone tells me they like! Thank you for the good service.

S
4 years ago

I enjoyed working with Logo Design Guru. The staff...

I enjoyed working with Logo Design Guru. The staff was very helpful and always returned a response in a very timely manner when I had any questions. I would definitely use them again for any other projects I may have in the future. Thank you LDG!

K
4 years ago

I used Logo Design Guru on multiple occasions. Gre...

I used Logo Design Guru on multiple occasions. Great service and easy to use. Customer Service has been exceptional, specifically Alan Smith. Thank you for your assistance and I'll be using you again for my next project.

M
4 years ago

Logo Design Guru was an economical, professional s...

Logo Design Guru was an economical, professional solution for developing our company logo. We received a sizeable, creative response from the talented designers. The designers were responsive, friendly and willing to revise designs to fit our vision. Jonathan the project manager showed complete transparency and was extremely knowledgeable and helpful every step of the way. I recommended this site to any company in need of logo design. We are very happy with the final results.

D
4 years ago

These guys are great....management and designers d...

These guys are great....management and designers delivered more than what we expected. They are professional and thorough, we worked with Michael Green who I'd like to thank him for his personal and professional courtesies extended us. They went out of their way to make sure we got what we wanted. Great group and I would definitely recommend them.

D
4 years ago

I have used them for a couple of logos and I loved...

I have used them for a couple of logos and I loved the work of the designers! CS is great if you need them and helpful. I got hundreds of designs and the designers also answered my questions and made changes as I requested to make the designs work for me best! I will share and use again!

J
4 years ago

I was looking online and trying to figure out wher...

I was looking online and trying to figure out where to get a logo for my Real estate Brokerage. I found these guys online and my problems were over. They came up with the best Logo I could ever imagine. Very impressive.

R
4 years ago

Fantastic quality of designers and great customer ...

Fantastic quality of designers and great customer support. We had several logos done with Logo Design Guru and were always impressed with the designers' creativity and willingness to adjust to our requirements and make timely revisions. I absolutely love the last logo we purchased, it encapsulates the essence of our brand so well. Will use Logo Design Guru again shortly, now for a packaging design project! I always know I will receive the highest quality of design when I create a contest around a project with Logo Design Guru. Thanks so much!

Z
4 years ago

Top notch! Instead of one person giving you a few ...

Top notch! Instead of one person giving you a few options, you get tons of designers sending you options. They were also very responsive and good to communicate with. I look forward to utilizing them in the future.

S
4 years ago

We are so glad we used Logo Design Guru for our lo...

We are so glad we used Logo Design Guru for our logo creation. Our Customer Service Rep., Alan Smith, was great to work with. He answered all our questions and was extremely helpful in walking us through the process. We received a lot more logo submissions than we ever guessed we would, and they were very creative and professional looking. The designers were also very easy to work with, and were accommodating when we requested revisions. We will definitely be using Logo Design Guru again!!

L
4 years ago

...This a great company...Logo Design Guru is well...

...This a great company...Logo Design Guru is well organised...from initial payment until final projects...designers are excellent and professional... final files are sent within time ...account managers are very proactive and helpful...I highly recommend this company to all people who need to realise any design projects...(logo, stationnary etc.)...good luck...

M
4 years ago

I was using a free logo creator and I'm not comput...

I was using a free logo creator and I'm not computer savvy so I needed some help. I called in for some support and I got Alexander Thomas a Client Relations Executive. He was able to understand my needs and fix my issues within the hour. I am so thankful.

J
4 years ago

Alan is very patient and professional. He always p...

Alan is very patient and professional. He always puts the customer first and makes sure that they are satisfied. The designers are good but with Alan they would have no guidance or understanding of what the customer wants. Overall good company!

L
4 years ago

I have been using Logo Design Guru for the past 5 ...

I have been using Logo Design Guru for the past 5 years for all my project endeavors. Logo Design Guru has been trustworthy and accountable in all they do.

I recommend Logo Design Guru to any start up or current business company. They are professional in every aspect of what they do and believe in.

Langston Ware
CEO/Founder- Warehouse Training VA

T
4 years ago

Had to develop a design for a client and my graphi...

Had to develop a design for a client and my graphic artist wasn't able to get it exactly like customer wanted it. I decided to go back to Zillion Designs again, they developed my company logo, and BAM, they nailed it. Actually showed the customer other designs that he really appreciated and liked. Great work!! And the customer service is FANTASTIC!!!!!

As a small business owner I really appeciated the quality and service that I received.

J
4 years ago

My experience with Logo Design Guru was rewarding....

My experience with Logo Design Guru was rewarding. I enjoyed going through all of the creative designs that were sent to me. Also, Alan from the support team has been very helpful. I would recommend Design Guru to friends.

J
4 years ago

I used Log Design a few years ago and decided to u...

I used Log Design a few years ago and decided to use them again for a new project. They did not disappoint. From the easy to use website to the prompt response from designers, this experience went as smooth as can be expected.

M
4 years ago

I have been using Logo Design Guru for several yea...

I have been using Logo Design Guru for several years now and I recommend it to absolutely everyone for design needs. Their creatives are fantastic, fast, responsive, and pay attention to details.

I will go no where else!

L
4 years ago

I have launched and selected two contest winners f...

I have launched and selected two contest winners for logo and stationery designs for our new company. I was very pleased with the high quality of the design concepts submitted. The designers were very professional and collaborative in providing the exact design we were looking for. I have recently launched a third contest for a website design. So far, I have been very impressed by the many excellent concepts that have been submitted.

I have also had the pleasure of working with an outstanding client relationship executive, Alexander Thomas. He has been very professional, helpful, patient and responsive throughout all of my projects. He has made this process so easy. I would highly recommend him to others.

I have worked as a contractor in the communication field for several years. The cost for these types of design services can be many times more in the corporate marketplace. Zillion Designs makes these professional design services very accessible especially for a start-up business. It is just amazing to receive so many creative design concepts from talented designers from around the world in such a short amount of time. I would highly recommend these design services to others.

L
4 years ago

We just completed our third contest with Zillion D...

We just completed our third contest with Zillion Designs. We have been extremely happy with the results each time. We received high-quality logos for a very reasonable cost. Customer service is great as well. Highly recommend!

D
4 years ago

Excellent customer service!! Our representative, W...

Excellent customer service!! Our representative, Wajeh, was attentive to all of our needs while redesigning our website. We are so pleased with their work and are looking forward to our customers having a wonderful website to navigate.

J
4 years ago

What a great experience it was working with Jog on...

What a great experience it was working with Jog on our company website design. He was beyond accommodating and really made it easy for us to get through the process. I would HIGHLY recommend him in the future to anyone interested in getting the most out of this process.

A
4 years ago

This is an amazing service! It's the second time ...

This is an amazing service! It's the second time we've used it and I'm sure we will be back! It takes what could be a very difficult and long process and makes it so quick and easy! The customer service is fantastic and the designers are just amazing! A+ from us!

P
4 years ago

Initially I was a bit suspicious - how could I get...

Initially I was a bit suspicious - how could I get a really good logo designed for so little investment? I am used to paying a couple thousand dollars for a professional logo - but Logo Design exceeded all my expectations. Great bunch of talented people and rapid, competent support from Alexander Thomas at all hours of the day or night!

B
4 years ago

This site is unbelievably a scam. They do the same...

This site is unbelievably a scam. They do the same thing that free logo design does so you may as well go there. Though the website advertises satisfaction guarantee or your money back, a refund is NOT possible. Though they did state they would work for the rest of their life on my project. It's a complete joke. These are not designers these are people who were trained on free logo design and are getting paid to generate it for you.

G
4 years ago

This site is awesome my boy after having his logo ...

This site is awesome my boy after having his logo and design created stated to me how great these guys were to work with so I tried it I couldn't be more happier I gave him the information I needed for my logo and within hours logo started coming in they were all creative one stood out for me and that is the one I went with but I let it go for about 5 days then I started having the Creator modify the logo I like overwhelming response from him he went out of his way to make me the logo I want it these guys are awesome that's why I give it a 5 of 5

S
4 years ago

Its been a great experience working with Logo Desi...

Its been a great experience working with Logo Design Guru. Client Executive, Alexander Thomas has provided us with excellent customer service. I would strongly recommend Logo Design Guru.