I have been using this call management system for my business and it has proven to be very effective. It offers a wide range of features and functionalities that help streamline our communication processes. The user interface is simple and easy to navigate. The ability to handle multiple incoming calls simultaneously has significantly improved our customer service. I would highly recommend this platform to any business looking for a reliable call management solution.
What reviewers say about Livecaller
What does Livecaller do?
Livecaller provides call management software with features such as call routing, IVR automation, call analytics, CRM integration, chat, calling, and co-browsing, aimed at improving customer support and helping businesses increase sales.
What are the most common complaints about Livecaller?
Based on the critical reviews on file, the lowest-rated reviewers did not raise notable complaints; their 3-star reviews still described the platform positively, mentioning effective call handling, intuitive interfaces, and reliable performance, so common complaints are not clearly identified from this group.
Post your question publicly — other visitors, and whoever manages this page, can answer. It will be visible on this page.
Want to hear about this company again? Follow it and we’ll email you when a new review appears.
AI-generated from reviews on this page. Verify anything important with the company directly.
Livecaller has been instrumental in improving our customer service experience. The platform is packed with useful features that allow us to effectively manage our incoming calls. The call quality is crystal clear, and the integration with our CRM system has made it seamless to access customer information during calls. The Livecaller team is always available to provide support and their response time is impressive. We are overall very happy with the service provided by Livecaller.
We have been using Livecaller for some time now, and it has greatly improved our call management processes. The platform is easy to use and offers a wide range of features that have helped us enhance our customer service. The call quality is excellent, and the system's reliability is unmatched. The Livecaller team has been responsive, addressing any inquiries promptly. We highly recommend Livecaller to businesses looking for a robust call management solution.
👍 Livecaller is an excellent company providing top-notch call management solutions. Their platform is robust, reliable, and easy to use. The advanced features such as call routing and IVR automation have helped us optimize our call handling processes. The customer support team has been very responsive and helpful whenever we encountered any issues. We are extremely satisfied with the Livecaller service and would definitely recommend it to others.
👏 We have been using Livecaller for a while now, and it has completely transformed our call management processes. The platform is highly reliable and offers an array of features that have helped us streamline our operations. The call analytics provided by Livecaller are incredibly insightful and have enabled us to make data-driven decisions to enhance our customer service. The Livecaller team has been extremely supportive throughout our journey with them.
The call management system we have been using has significantly enhanced our customer support operations. With its intuitive interface and advanced features, managing incoming calls has become a breeze. The platform is highly customizable, allowing us to tailor it to our specific needs. Livecaller has indeed exceeded our expectations in terms of functionality and reliability. We would highly recommend this solution to businesses looking to improve their call management processes.
We have tried several call management solutions in the past, but Livecaller stands out from the rest. The platform is highly intuitive and user-friendly, making it easy for our team to handle incoming calls effectively. The reporting and analytics features have provided us with valuable insights into our call center's performance, allowing us to continuously improve our customer service. Livecaller has exceeded our expectations and we are pleased to recommend them.
Great experience with Livecaller! The platform has all the necessary functionalities we need to efficiently handle our incoming calls. The integration with our existing systems was effortless, and the platform's ease of use has made training new agents a breeze. The Livecaller team has been responsive and helpful in resolving any queries we had. Overall, we are extremely satisfied with Livecaller and would highly recommend it to businesses in need of a reliable call management solution.
Livecaller provides a great service for our customer support team. Their platform is user-friendly and intuitive, making it easy for our agents to handle incoming calls efficiently. We have seen a significant improvement in our response times since we started using Livecaller. The integration with our CRM system is seamless, allowing us to access customer information quickly during calls. Overall, we are highly satisfied with the Livecaller service.
The Livecaller platform is by far the best call management solution we have used. Its user-friendly interface and advanced features have improved our call handling efficiency. The system is highly reliable, and the integration with our existing tools has been seamless. The Livecaller team provides excellent support, ensuring that we can maximize the platform's capabilities. We are extremely satisfied with Livecaller and would recommend it to anyone looking for a professional call management solution.
😊 Livecaller has been a game-changer for our company's customer support. The platform is incredibly easy to use, and the powerful features have made our agents more productive. The call routing capabilities have greatly reduced call waiting times, resulting in higher customer satisfaction. The Livecaller team provides excellent support and is always available whenever we need assistance. We couldn't be happier with our decision to choose Livecaller as our call management solution.
Livecaller has been a reliable call management solution for our business. The platform is feature-rich, offering a wide range of functionalities that have enhanced our call handling processes. The system's stability and performance have been exceptional, and the integration with our CRM system has greatly improved our customer service efficiency. The Livecaller team has been supportive and responsive to our needs. We highly recommend Livecaller to businesses looking for a comprehensive call management solution.
Questions & Answers
No questions yet — be the first to ask.
Sign in to post
Your text is saved — you'll come right back to post.
Don't have an account? Create one
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
About Livecaller
Livecaller ncreases customer satisfaction (Chat, calling and co-browsing, convenience of communication hugely increases your customers satisfaction rate, together with the ability of having direct, on the spot communication, taking away the need for phone calls and emails). Livecaller increase sales (The cons of buying online include a lack of information for customers. Our software means that they can communicate directly with you, asking any questions they may have and thus increasing your sales.)
- Website
- livecaller.io
- [email protected]
- Categories
- Information technology and services