I recently had an experience with the wastewater u...
I recently had an experience with the wastewater utility company. Their website was easy to navigate, and I appreciated the information provided about their services and rates. However, I encountered some difficulty in trying to reach their customer service team; the response time was slow, and I had to wait quite a while to get the information I needed. The billing process was straightforward, and I didn't encounter any issues with that aspect of their service. Overall, I would say that my experience was average. There were some positives, like the website and billing process, but the slow customer service response was a downside. I hope to see improvements in customer support in the future.