3 years ago
The phone call environment, such as ease of listen...
The phone call environment, such as ease of listening, was bad, and after consulting with the browser inquiry form and the official help line, the conversation ended without any solution.
At least I couldn't talk about it automatically, so I looked for a telephone desk, but it seems to be completely automated.
Certainly, real staffing costs money, so companies may not want to do it, but they don't think of anything when it didn't work out.
That is, there is no concern about the user's disaster. I don't care.
Although there may be a limit to complaining about free services etc., if you provide a service with a function that was proclaimed to say `` can do '', if you try to use it, `` you can not use it satisfactorily '' It is not a good attitude, attitude, or system.
There may be no awareness of being a listed company.