Everyone from the reception staff to the ladies in...
Everyone from the reception staff to the ladies in 1C4, the woman in Admitting, and the clerk on 8C lacked compassion and absolutely didn't care about anything other than when their next break was. Rude, disrespectful, uncompassionate people who absolutely don't belong in healthcare. None of these people were shy about showing just how much they didn't care.
The nurse I encountered caring for my grandfather was kind. The physician Dr. Walker was also kind and attentive, I felt that I could trust him. He made himself available and answered all questions.
The ancillary staff in this place is terrible, and that does make a difference. My grandfather wouldn't be here if I had a choice in the matter. Will avoid this place in future.