Lifted

Lifted is a platform built by care operators to help UK care providers hire, onboard, and retain frontline staff. It automates screening, compliance, and immigration processes to keep sponsored staff compliant and audit-ready. The company was founded in 2018 after the CEO's mother was diagnosed with dementia, and it now supports over 100,000 staff and 750+ care providers.

Lifted uses an AI voice agent to call and screen every applicant within minutes, any hour of the day, to speed up hiring. The platform also includes automated onboarding that checks DBS, right-to-work, and references, with audit-ready files generated in less than 10 days. This technology allows providers to move from job posting to interview booking in just minutes.

The 'Find' stage costs £499 per hire and includes sourcing from a 100,000-strong talent pool, pre-screening, and replacement hires if the first candidate falls through. The 'Keep' stage starts at £499 for CoS and visa assignment, with volume discounts available for larger organisations. Pricing is pay-as-you-go with no setup fees or long-term contracts.

Lifted is located in the City of London, England, and serves the UK market with a focus on home care providers. The company was founded in 2018 and acquired by the Grosvenor Group in 2024. It operates under the legal entity Better Home Care Services Limited, which holds IAA registration number F202432152.

Some reviewers on Trustburn praise Lifted for its high-quality products, easy-to-use website, and fast shipping. However, the reviews are dated from 2022 to 2023 and do not reflect the current staffing and immigration compliance services that Lifted now offers. The Trustburn rating is 4 out of 5 from 9 reviews.

Lifted offers a 'Keep' service that monitors CQC compliance from £2.50 per employee per month, ensuring right-to-work and training records are always live and audit-ready. This includes inspection prep and support to keep carers compliant between official visits. The service is designed to prevent compliance gaps that could jeopardize a provider's licence.

The platform includes an immigration hub where providers can manage CoS requests, sponsored job roles, and visa applications from a single dashboard. Ex-Home Office inspectors and regulated advisers are on the team to handle renewals and change-of-circumstance reporting. This ensures continuous monitoring rather than a once-a-year audit.

Lifted's automated onboarding process collects DBS, right-to-work, and training records via an app, which are then verified by the platform. Once complete, the file is inspection-ready and can be signed off in one review. This automation reduces the time to full compliance to under 10 days.

The 'Match' feature screens candidates on values rather than just skills, ensuring a better cultural fit for care roles. This is part of the broader hiring journey that moves from sourcing to long-term retention. The platform aims to solve the challenge of finding and keeping brilliant people in the care sector.

Lifted was founded by Rachael Crook, who started the company after her mother Kate was diagnosed with dementia at 56. The story behind the platform is rooted in personal experience with the difficulties of finding and retaining high-quality care staff. This mission drives the company's focus on respecting the people who do the work.

The platform claims to have 3× better retention and 3× faster time to hire compared to traditional methods. It also states that it has supported 44,000 sponsored workers. These metrics are presented as part of the value proposition for care providers looking to scale their teams.

The platform was funded by a £1.3M Innovate UK grant in 2022 to create a better way to recruit in care. It also won the West Midlands ADASS contract in 2025 to fund sponsorship support. These milestones highlight its growth and recognition in the sector.

Lifted's team includes operators, engineers, and immigration experts who have run care services and built products at scale. The founders and operators have experience sitting on the other side of the Home Office table. This diverse background is intended to make the platform more effective for care providers.

The platform provides a replacement hire if the first candidate falls through, ensuring that rota gaps are filled quickly. This feature is part of the 'Find' stage, which aims to deliver vetted and ready-to-interview carers to providers. The goal is to minimize disruption to care services.

You can reach Lifted by phone at 442045166004 or by e-mail at [email protected].