Lifecare Medical Transport Reviews

The EMT's were very professional and handled my wife with care. I appreciate everything they did in transporting her home.

Late and management was very rude. Will be looking for another service to use.

I was transported last night and the staff were very pleasant and did their best but it was an awful trip. The ambulance was creaky and had a bumpy ride. They could not give me any pain medication, even Tylenol, even though I had fractured femur and was in a lot of pain. I could not even get a sip of water over a 90 minute ride. Also they did not check any vital signs during the trip. I don t know if they have any equipment if something goes wrong. I do not want to use them again.

My mom is in the last days of her battle with cancer, and needed to go to see her doctor, but any effort we made to help move her caused her agony. We set up with Lifecare thinking it would be an easier trip for her... And we could not have been happier with the results. They arrived right on time, even though I had called and asked to move up the appointed time only a few hours beforehand. Elizabeth and her partner (whose name I forgot to write down, sorry!) were the first people who had touched my mom in a week who did not cause her pain. They got her out of the house and to the hospital comfortably, even dealing with stairs, and were the pinnacle of friendliness and professionalism the whole time. I thought the return trip was going to be a nightmare of coordination, but Lifecare's office folks made it easy, and Tracy and Tom exceeded all expectations as well. Not only was the ride again pain free, but Tom actually made my mom laugh for the first time in quite a while, and Tracy offered some advice to my brother and I on how to help move and care for my mom that was far more helpful than even what the in home nurses had been able to offer. I am simply moved to tears by how wonderful and helpful these folks were, and I cannot recommend them enough.

Very nice and professional staff. They're open 24/7 and available for all forms of transports. Same-day scheduling is available for a wide-array of needs.

Being a former employee of lifecare I've seen everything. This company is not what they try to seem like. They don't know how to treat staff and patients or patients family members. They are almost always late on every call they get. The supervisors are a joke and think it's OK to treat employees like garbage. I would never recommend anyone to apply here.

All my transports have been professional and at times apologetic on the bumpy roads but even in pain I was safe Thank you

Would give zero stars if possible, they abuse employees, break their own policies and OSHA as well. They frequently and regularly put employees in dangerous positions that regularly result in injuries. Do not ever give them service.

My father in law was transported from Culpepper to Gaithersburg on May 24rh. I have to say that the 2 people transporting him were Moe, Larry, Curly and Shimp rolled into Abbot and Costello. Not only did they pick up my father 2 hours late, as a result the ride took over 3 and 1/2 hours. It usually takes 2. When they arrived here they were aruguing about how they were going to get my father up a flight of stairs to his room. This went on for 15 to 20 mins until my husband stepped in and said just carry the gurney up the stairs. I really don't have the energy to go on about how deplorable this service is.

Thieves, this co.pany stole from the VA taxpayers and should be shut down.

Over the past several years LifeCare Medical Transport has provided outstanding transport and care for my wife Rosemarie. Due to very advanced Parkinsons Disease, she must be transported to Hospital Emergency Room for IV insert (severe dehydration and UTI). In the past 3 Home Health Nurses and 3 ER Nurses have been unable to perform this due to condition of her veins. At the point only one person in the ER has been able to perform this insert. On 1 November the LifeCare Team (Casey Diemel an Josh Gibson) were assigned to provide this transport. During the pre-transport discussion with team they were informed of Rosemarie s condition. Casey advised he has had considerable experience in this procedure, After the usual careful transport to the ER, we were advised the person who usually takes care of Rosemarie was not on duty. Again the ER nurse tried to do insert with no success. Casey on his own after the transport decided to stay a little longer in ER room. At this point he offered to assist the nurse with the insert procedure, who readily accepted. Under his direct guidance the ER Nurse was able to complete the insert. We know this may sound unimportant, but considering the condition of my wife, the importance of getting this IV started cannot be overstated. Our family sincerely want to thank Casey for his care and personal initiative to help in the task The stress level in the Greene family was greatly reduced believe me!

My father fell ill on his way to Vietnam. He was there in the ICU for 40 days and was then transported back to the United States. I called LifeCare Medical Transports a week prior to his date of arrival and provided them with all the information that they needed, such as which airport he would need pick up at and where he had to be transported (Inova Fairfax Hospital) and if he needed any special medical equipment. I also provided the airline number and time of arrival and they said they would come to the airport more than an hour earlier then the expected time of arrival so that they could get through security. The process was super smooth. I called a day before before they would leave to pick him up and they said they would call me the next day, an hour before they would leave. They are very professional and prompt. I totally recommend their service if you need someone transported, especially from the airport to a hospital. They are very knowledgeable.

Oliva b is literally the worst and doesn't know how to take care of people shes arrogant and rude

Always late. Don't bother calling to give you a heads up. Damage walls in and out of your home.

Horrible company! Never shows up on time or even shows up at all!

The office is beautiful! All of the employees are extremely cheerful and kind when greeting you.

Do Not ever use this service. They are insensitive to the patients they deliver & to your home. They did physical damage & I had to threaten to take them to court to get them to pay.

Still waiting on transportation for my mom , scheduled for today around 12 by Mary Washington Hospital was to pick up at 5 it s now 645 no show yet !!!! What s up with this service??

Awful! For the time that we waited for transport from Kaiser Permanente in Manassas, VA to a room waiting for an admitted patient at Virginia hospital center ... over two hours! I could have driven and made it 3 times! And of course they will want to charge you!

Horrible service! This company is hired by the Health and Rehab center my brother resides in. Have already had a few issues, but today was the straw that broke the camel's back. Never on time, bruised his arm last time and today was to transport for chemo and radiation. Appointment was at 8 am, Rehab had confirmation of a 6:55 am pick up ,at 8:15 still hadn't arrived, called Rehab center and they had just arrived there to pick him up. He will need to be transported for the next 6 weeks, 5 days a week for treatment. What am I suppose to do? I can't transport him he has no use on his left side.