7 months ago
I recently used the services of this law firm for ...
I recently used the services of this law firm for a legal matter and found their website to be informative and easy to navigate. The staff was professional and courteous, and I appreciated their prompt responses to my inquiries. However, I found the overall experience to be average as I had expected a more personalized approach and attention to detail. The legal process seemed somewhat impersonal, and I feel that the communication could have been more thorough and proactive. While my issue was resolved satisfactorily, I believe there is room for improvement in terms of client engagement and follow-up. I would recommend the company for their expertise, but I hope they can enhance their client-focused approach in the future.