I have bought from Len Stoler Lexus several times and never been disappointed. The most recent transaction with Alan and Tom was quick and went seamlessly. The dealership always works to get the car you want at competitive pricing. Great people to deal with.
The recent purchase was by far the easiest car buying experience I have ever been through. I was in, test drive, contract, and financing in just under two hours. The dealership is spotless, staff was upfront and honest, and negotiated fairly. On top of that, they beat my preapproved interest rate from a local credit union and made the deal even better. This is a class act dealership. I highly recommend their Lexus Certified vehicles. simply, they look brand new in most cases and the warranty for Certified is unbeatable (probably a $2,000 add on at other dealers).
Where do I start. I called and spoke to Duane in sales. He was amazing, knowable about the car I was looking for Lexus RC White with Red. He went out his way to text me while home to let me know the weather because I lived 50 miles away. He sold me on the car! Now when I got to the business side that could not have been more smooth.. I was ready to go with Navy Federal but LEN STOLER gave me a great rate and he explained everything with out over selling extra.. yes I purchase extra :). I am trying to think of his name.. He has a RV and wine.. If you are looking for great service this is the place... Duane even put a pretty bow on my car and took my picture... Thank you all every much..
I purchased a 2018 Lexus RX350l and had the best car buying experience that I've ever had. Duane Womer went above and beyond to make the process painless. He was patient, even-keeled, knowledgeable and made the process almost enjoyable. Would highly recommend the dealership and Duane.
This was my wife and my first time purchasing a vehicle from Len Stoler. Our experience was first class! Our sales agent was Anastasia who was very personable and went the extra mile to find a car to our liking. She allowed us to test drive several vehicles and even arranged to bring another vehicle we inquired about that was at one of their other locations the next day - which we ended up purchasing. Ana was very patient with us and did her best to accommodate our request for the type of car and amenities we desired in the car. Her manager also was personable and willing to negotiate our trade in to a fair price. John in Finance explained everything and allowed us to make the best decision for us with zero pressure.
My wife and I have purchased several vehicles over the years and this was by far the best experience we have ever had. We are very happy with our new Lexus and would wholeheartedly recommend Ana and the rest of the team if you are in the market for a new or used vehicle.
I had a bad experience taking my Lexus to their service center recently. After 2 hours wait and $135 spent for the "diagnostic" I was told that they're unable to verify what's causing the vibration, saying that it may be coming from the driveshaft and they quote: "would start replacing rubber coupler and see what happens " - which is $800 parts + labor. Few days later I realized that the vibration appears even when car is not moving and in P position , which only ruins their conclusions. Very disappointed by spending money and time with 0 result
I recently purchased a vehicle with Lexus in Owings Mills and the experience, from my first email to completing the transaction in person, was an expectational experience. Marina Davis was professional, kind, and an excellent communicator. She went above and beyond to help address all my questions and ensure my experience was seamless. Marina is AMAZING! In addition to the buying experience, John Griffin who supported the financial aspect, also provided an exceptional experience. His knowledge and communication went above and beyond to help support this sometimes complicated process. I appreciated his transparency and guidance through the process. The final stage of the buying experience included working with Eugene who supported the technical aspect of vehicle. Eugene was very knowledgeable and took the time to address my questions. I am very appreciative of Marina, John, and Eugene and the buying experience they created during my time at the Lexus dealership. THANK YOU TO EACH OF YOU!
Great experience with Lexus!!! The money I spent was well worth it. Ryan was excellent and prompt and responsive to any of my questions. They provided a loner vehicle for me to use while my car was being serviced. I was able to get everything done and it was within my budget I allotted. This is why I will continue to purchase Lexus vehicles and continue to get them service here. It s worth the peace of mind.
If there is a classroom course, "Car Lease 101" then Len Stoler staff designed and teach it! The facility is super comfortable and clean. Tom Bardelman was respectful of my time so the process was smooth at all stages. Eugene provided the technical orientation to the new Lexus 350 features in plain language. The 350 is, of course, an awesome car with smoothest ride you can find. When looking for the Lexus brand then don't think twice, go to Len Stoler Lexus.
Duane Womer was a great salesman and made the process smooth and seamless! He took the time to walk us through every aspect of our new ES350 and there wasn t a question he couldn t answer. Would come back and recommend this dealership for Duane alone.
lenstolerlexus.com
