I had an experience that didn't meet expectations. The communication was lacking, and it felt like my concerns were brushed aside. I appreciate the effort, but the overall execution fell short. I hoped for a smoother process. 🏠🔧
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Questions about Legacy Roofing And Contracting
What is Legacy Roofing And Contracting?
Legacy Roofing and Contracting is a Crowley-based roofing company that repairs and replaces shingle roofs, installs metal and stone-coated steel roofs, and puts on Class 4 impact-rated roofs built for hail. They also install gutters and build patio covers, pergolas, and sun rooms around the house.
Where is the office located and what areas are served?
The business is located at 3908 Williamson Rd in Crowley, Texas, and serves the Dallas-Fort Worth area including Crowley, Fort Worth, Arlington, Mansfield, Burleson, Cleburne, and various counties like Tarrant, Johnson, Parker, Dallas, and Denton.
How can I book a free drone roof survey?
To get started, customers can request a free drone roof survey by filling out a form on the website or calling the office at 817-602-2057 between Monday and Saturday, 7 am and 9 pm.
What specific roofing products are available?
The company offers Class 4 impact-rated shingles specifically designed to withstand hail, as well as stone-coated steel that mimics the look of shake, tile, or shingles.
What do reviewers complain about?
A recurring theme in the Trustburn review is that communication was lacking and the reviewer felt their concerns were brushed aside, leading to an experience that did not meet expectations.
How recent and how many are the reviews on Trustburn?
The Trustburn listing shows a rating of 1 out of 5 stars based on a single review posted on July 26, 2024.
What are the terms regarding insurance claims?
The business explicitly states that they do not file, negotiate, or handle insurance claims on the customer's behalf, leaving that determination to the policy and the insurance carrier.
What is the process for getting a written price?
The company operates with a written report and a written price for all work, ensuring nothing rests on a handshake before proceeding.
Who performs the drone surveys and inspections?
Justin, the inspector and drone pilot, personally flies and walks roofs in the Crowley area and reads every report before it is sent to the customer.
What happens to the drone survey report after the visit?
The business provides a written report with dated photos of the roof that the customer keeps, whether they hire the company or not.
What types of roof styles do they specialize in?
The company specializes in both shingle roofing for traditional charm and flat roofs to suit modern architectural preferences.
What feature distinguishes their initial assessment process?
The website mentions that they offer a free drone roof survey as a way for customers to see their own roof before deciding on any work or price.
What are their core principles for working with customers?
The business states that they look first by photographing the whole roof before discussing price, and they say 'repair' when it is a repair rather than assuming a new roof is needed.
What are the operating hours?
The company's office hours are Monday through Saturday from 7 am to 9 pm, with Sunday closed.
How can I contact Legacy Roofing And Contracting?
You can reach Legacy Roofing And Contracting by phone at 817-993-5522.
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About Legacy Roofing And Contracting
In search of a dependable roofing contractor? Our skilled professionals stand ready to service the USA area with exceptional roofing services. Repair work is our forte whether it's minor leaks or significant damage; we bring expertise and care to each task. Additionally, we specialize in comprehensive gutter services to ensure proper water management around your property. Our mastery extends to both shingle roofing, offering traditional charm and resilience against harsh weather conditions, and practical flat roofs that suit modern architectural preferences. As a trusted local roofing contractor near me, we commit ourselves to excellence with every project undertaken, consistently delivering personalized solutions that cater seamlessly to our clients' unique roofing requirements.
Complete Address: 3908 Williamson Rd #120, Crowley, TX, 76036
- Website
- legacytxroofing.com
- Phone
- 817-993-5522
- [email protected]
- Categories
- Construction
