I recently used a genealogy research service and, ...
I recently used a genealogy research service and, while the results were satisfactory, I found the customer service to be a bit lacking. The process of communicating with the research team was not as smooth as I had hoped. Additionally, the pricing for their services seemed a bit high compared to other options I had looked into. On a positive note, the research report I received was detailed and well-organized, providing valuable insights into my family history. Overall, the experience was average, and while I appreciate the thoroughness of the research, I believe there is room for improvement in terms of communication and pricing.