I recently purchased a handbag from this luxury br...
I recently purchased a handbag from this luxury brand's website. While the design and quality of the bag were satisfactory, I was disappointed by the lack of communication and transparency regarding the shipping process. The delivery took longer than expected, and there was no update on the status until I reached out to customer service. Furthermore, the packaging seemed subpar for a high-end product, which was a letdown. On a positive note, the website is easy to navigate, and the product range is impressive. However, for the price point, I expected a more seamless and premium customer experience.