Questions about Lake Therapy
What is Lake Therapy?
Lake Therapy is a physiotherapy and sports therapy clinic located at Sandy Farm Business Centre in Farnham, Surrey, that provides expert care for pain, injury recovery, and mobility issues. The team specialises in tailoring treatments specifically to each individual's body to ensure optimal results and prioritises family health. They offer services such as physiotherapy, graduate sports therapy, sports massage, and online rehab classes to help clients get back to full health.
How can I get started or book an appointment?
Clients can start by booking a free 15-minute Discovery Call or a free Initial Consultation to discuss their situation and determine the right treatment plan. After the assessment, the clinic provides a bespoke care plan and explains various price options, including packages that can save money. There is no obligation to proceed after receiving the cost enquiry, and appointments can be booked online or by calling 01252 449458.
Where is the clinic located and what are the opening hours?
The clinic operates Monday to Friday from 07:00 to 20:00 and Saturday from 07:00 to 13:30, with Sunday closed. They are situated at Sandy Farm Business Centre, Sands Rd, The Sands, Farnham GU10 1PX, and offer plenty of free parking right outside the front door. The main contact phone number is 01252 449458, and they can also be reached via email at [email protected].
How long has the business existed and what conditions do they treat?
The clinic was founded in 2019 and has been operating for several years. They have helped thousands of clients ease their pain and restore mobility, with a focus on conditions like back pain, neck pain, knee pain, and sports injuries. The team includes highly qualified physiotherapists and graduate sports therapists who hold BSc or MSc degrees in Sports Therapy.
What do reviewers praise about the service?
A common theme among client reviews is the praise for the friendly, supportive, and holistic approach of the team, including staff like Sarah and Mickey. Many clients mention feeling welcome with complimentary drinks and a thorough assessment before treatment begins. Reviewers also highlight the effectiveness of tailored stretching exercise regimes and massage in helping them improve consistently.
What specific services or features are available?
One specific service offered is GRO Online Rehab Classes, which provide Yoga, Pilates, and Strength and Conditioning classes so clients can keep their rehabilitation going at home. Another feature is the Graduate Sports Therapy service, where therapists assess clients thoroughly and plan treatment with them. The clinic also offers a free pain quiz to help new visitors decide where to start their recovery.
Do I need a referral from a doctor to see a physiotherapist here?
The clinic does not require a referral from a doctor to book an appointment directly. However, if a client plans to claim through private medical insurance, they should check with their insurer first, as some insurers ask for a GP referral before approving a claim. The clinic is completely independent and does not contract with any private medical insurance companies, though they provide receipts and practitioner registration numbers to help with claims.
Are there any special offers or discounts for new clients?
The clinic offers a 50% discount on the first appointment as part of their promotion to help clients start getting out of pain. They also provide a free 15-minute Discovery Call for those unsure where to start. These initiatives aim to make the initial step towards recovery more accessible and less daunting for new clients.
How does the pricing and cost enquiry process work?
Clients can request a cost enquiry through a form on the website to find out the price options that suit them. The clinic explains that everyone's problem is different, so a thorough assessment ensures the plan and its cost fit what is actually going on rather than being a guess. After the assessment, they show the various available price options, including packages that can save money.
What is the safety protocol for new clients?
The clinic states that physiotherapy is safe for most people, as every client starts with a thorough assessment to spot rare cases where it may not be suitable. If they think another type of care would suit a client better, they will tell them. This assessment also helps in creating a bespoke care plan to fast-track recovery in the right direction.
What specific conditions does the clinic treat?
The clinic treats a wide range of conditions including TMJ & Jaw Pain, which involves looking at neck and posture issues alongside jaw pain, clicking, and clenching. They also handle work injuries by providing a bespoke plan to get clients back to work as quickly and safely as possible. Each condition receives a tailored approach to address the specific issues affecting the client's life.
What is the clinic's core philosophy or mission?
The clinic's philosophy, as stated by co-founder Kat Lake, is that 'everyone wears the story of their lives when they come to see us, and we help them write a better ending.' This approach is reflected in their focus on real people and real results, ensuring that every client leaves moving, sleeping, and living better.
How does the booking and consultation process work for first-time visitors?
The clinic operates as a private practice and allows clients to book directly online or by phone without needing a doctor's referral. They also offer a free Initial Consultation to help clients understand their options before committing to a treatment plan. The process is designed to be straightforward and supportive from the first interaction.
What types of injuries and pain issues have clients reported success with?
The clinic's website mentions that they have helped clients with issues ranging from herniated discs and Achilles tendinitis to post-car accident discomfort. They also provide sports massage as a hands-on treatment to prevent muscle spasms and ease tension. The team works closely with clients to reduce pain and restore movement through comprehensive therapy services.
What additional resources or content does the clinic provide?
The clinic's co-founder Kat Lake has shared a video explaining her philosophy on how physiotherapy can help clients. The clinic also encourages clients to leave reviews and share their success stories, as seen in the numerous testimonials posted on their website. These stories highlight the clinic's commitment to helping people write a better ending to their pain stories.
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About Lake Therapy
Lake Therapy Farnham, UK, is your trusted source for expert Physiotherapy and Sports Therapy services. With its unique commitment to your long-term well-being, the team delivers outstanding personalised care to alleviate pain, facilitate injury recovery, and enhance your mobility. We specialise in tailoring treatments specifically to your body, ensuring optimal results. Serving Farnham and the local area, we prioritise your family's health. Get in touch with us today for a healthier tomorrow!
- Website
- laketherapy.co.uk
- Phone
- 01252 449458
- [email protected]
- Address
- Sandy Farm Business Centre, Sands Rd, The Sands, Farnham, Surrey, GU10 1PX
- Business hours
- Mon-Fri: 07:00 - 20:00, Sat: 07:00 - 13:30, Sun: Closed
- Founded
- 2019
- Categories
- Medical practice
