I had prostate surgery on 6/29. That was not pleasant, but the staff encounters, from Check-in to discharge, and everything in-between, were terrific! Very courteous, professional, and reassuring, excellent! I especially want to give a giant high-five to the nursing staff - prep, recovery, and on the unit, who were amazing. A very supportive group of talented people stepping up at an anxious time for me! Thank you so much!!
I was brought there after a car hit me. While the doctors and most individual nurses were good, the care I got was so bad in the first few days that it traumatized me again. No one seemed to know my limitations, for example although I could not use my hands at all, I was given a call button I was supposed to squeeze and I could not call anyone. This persisted until a better nurse told me they had another type of button. Another example, several times I was left on a full bed pan for 30 mins before anyone would assist me, despite me calling for help several times. After my family complained persistently, care got better in the last few days. I had to hire personal care attendants to meet my needs when my family could not be there. Great to have a private room, and some nurses were later very caring, overall it was horrible care given my condition. Acute pain was not addresses for days.
I had a terrible experience in the MRI unit. I complained but got no relief. Not even a call back. The ordering Dr was/is excellent and apologized but it was NOT her fault.
So I went into lahey super sick and they helped me a lot. They didn t force me to do anything but the nurses named Allana from ER, Rachel, steph,and Kristen In The TCU all did their very best to help me get better and keep me comfortable In The process.And they did. They deserve more appreciation and I appreciate them all personally for doing such a killer job to help me get better. So thank you to all the staff on 6th floor working hard and doing their best. Those nurses named all deserve 5 stars and a raise and cannot thank them all enough. Good people in there.Thank you all.
Had an endoscopy done today there. Everyone very nice! Especially the lovely receptionist! She's amazing I don't know her name but she was there at 8:00am today (8/20/2021)
Prostatectomy in 2017 and a partial nephrectomy in 2020. Great urology team and great treatment. Wonderful nurses who went out of the way to make my stay as comfortable as possible.
We are from Indiana. While vacationing my husband suffered a stroke. Within 30 minutes they had him cat scanned and TPA was given. The drs and nurses are fantastic! We were able to drive him home after 4 days to rehab at home. Thank you for taking care of my husband. God bless you all.
Just wanted to give a shout out to Dr. Nestor Tarragona, MD, FHM, FACP
He provided me information when it came to finding out my significant others biopsy reports and going above and beyond calling the nephrologist center for me himself! He found answers asap and called me asap regarding who to call and where to go. I got instant phone calls literally to help book my significant others follow up appointment with the kidney specialist. Thank you for going above and beyond and not letting me go on a loop de loop. I would also like to thank the staff and other amazing doctors including the ER for taking care and helping my beloved when he needed it. To be continued... it ain't over yet! He still needs a tune up! Thanks again! xoxoxo
Do not bring any of your loved ones especially with any signs of covid I heard they are now holding an older lady against her kids will and will not give her the right treatment for covid . How s that 52,000 to intubate people . How do some of you doctors sleep at night
I went to the ER this past Saturday night for a foot injury that was becoming unbearable. The doctor that treated me misdiagnosed what was wrong with my foot which made it worse. I ended up having to go see my primary doctor because it was getting worse not better. Also, he ordered an xray that didn't need to be ordered because I had one taken 3 days before I went to the ER and they found nothing broken and I told him that. So on top of having a $125 copay for going to the ER, I am now out of work losing pay because of this fiasco. This doctor should retire if he can't do his job properly and on top of that he was arrogant. Maybe he wasn't happy because he was working on a Saturday night. I would not recommend going there at all!
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