I recently visited a lab for some medical tests, a...
I recently visited a lab for some medical tests, and I have to say that my experience with this particular company was average. The website was easy to navigate, but it lacked important information regarding the services they offer. The staff was polite, although they seemed a bit overwhelmed and could have been more attentive. The waiting area was clean and comfortable, with a decent number of seating options. However, the wait times were quite long, and although I had an appointment, I still had to wait over 30 minutes to be seen. The test itself was conducted efficiently and professionally, but the results took longer than expected to be delivered. Overall, I would rate my experience with this lab as average. There is definitely room for improvement in terms of organization and providing timely service.