L'Oréal UK

L'Oréal UK Review

Reviews 36
3.1
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L
3 years ago

I went to the L'oreal Academy to schedule an appoi...

I went to the L'oreal Academy to schedule an appointment 2 months ago 2 half ago on 07-08-2018.
The attendant informed me, after analysed my hair and hearing from me about my necessities and focus over my colour hair desire, that it would be better if I scheduled a schedule with a professional colorist, which would only be available on 02-11-2018, at the time of 13:30.

After the made the appointment, I went to L'oreal Academy twice on different scheduled dates (the last one on 9/29/2018) to make reaction tests on my skin.

I accepted to wait for this time so long because I am eager to change the tone of my hair - I have many white threads and at the moment I can not pay large sums of money for this service.

On 29-10-2018 I received a secretarial call from the L'oreal Academy informing me that my schedule on 02-09-2018 would be at 12:30 pm and no more at 13:30 pm on 02-11-2018.

On 02-11-2018 I received a call from the same office saying that my schedule would be 12:00 and that I was delayed in 15 minutes. I tried to argue with her that my schedule was rescheduled from 1:30 pm to 12:30 and I would arrive in 10 minutes on the spot.

Upon arriving at the L'oreal Academy, this office informed me that I would not be served and very rude and rude did not let me argue that she herself had changed my schedule from 13:30 pm to 12:30 pm and only then was she informed me that My schedule was 12:00.

I am deeply disappointed and feeling very disrespected as a consumer and human being, by the treatment I received from this officer and from L'oreal as a global company. I've never been so badly treated in my life.

S
3 years ago

Also home of the hair Academy where you can get ha...

Also home of the hair Academy where you can get have a cut and colour at a vastly reduced price as a model. All stylists are fully qualified, doing extra courses at L 'oreal to boost their skill sets. Cutting isn't the focus, tinting, More

W
3 years ago

You haven't paid Marc his money for working for Yo...

You haven't paid Marc his money for working for You in NYC until today, cause You know that putting that into the courd would cost him almost as much as you own him, so thats why i will NEVER EVER but any of your products!! Scamers!

a
3 years ago

Cool products

J
4 years ago

Terrible company. Absolutely disgusting staff lik...

Terrible company. Absolutely disgusting staff like Elena Flores HR coordinator. She is nasty and rude. Tell me since when do you hire a absolute filth of a woman as a Human Resource coordinator?? That does not make sense one bit!! Her attitude is unbelievable, she never listens just talks over you to prove herself right. It gets worse, she blatantly lies to make herself seem right. This woman needs a doctor because she is mentally unsafe. I could go on and on but I will not waste anymore time. L'Oreal will get sued one day because of this disgraceful human being.

E
4 years ago

I been to the Academy two times for a hair model a...

I been to the Academy two times for a hair model appointment and I never got my hair done.

After getting my hair done once I booked another appoiment. The reception staff Krishma sent me back two times on the day, even though I was there. First time I was sent back because there was too many models and not enough hair dresser. Half a hour later I got a call back to come in because someone did not turn up. Krishma said to me they won't send me back next time because it will be my secound time sent back. However on the secound time I arrived I was a couple of minutes late and they booked me for another appointment. What she said before was a lie.

E
4 years ago

Friendly staff, beautiful and trendy offices. Good...

Friendly staff, beautiful and trendy offices. Good place to learn about products. The conference room we were in was warm and we had to keep doors open to have air circulation. Therefore, no 5 stars.

p
4 years ago

Freezing! Came to a course wearing a jacket and di...

Freezing! Came to a course wearing a jacket and didn t take it off, otherwise the training was excellent, I did ask for the heating to be turned up twice but made no difference, wrap up! Would be my advice

l
4 years ago

Cool

L'Oréal UK

L'Oréal UK

3.1