kwiqreply

kwiqreply

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Can a human agent take over an AI chat at any time without losing the context?

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About kwiqreply

kwiqreply is an AI-powered messaging and customer engagement platform that operates as an official WhatsApp Business API provider. It enables businesses to deploy autonomous AI agents across WhatsApp, RCS, SMS, and voice channels to handle customer conversations, with human agents stepping in when needed. The platform includes a unified inbox, AI-driven messaging campaigns with personalization, and plug-and-play integrations with CRMs, ERPs, support systems, and other tools. It offers specialized AI agents for sales, support, outreach, hiring, and appointment scheduling. The company is positioned as an official API platform with a focus on omnichannel messaging and conversational commerce features such as rich media, product catalogs, and interactive buttons.