The customs clearance service I received was exceptional. They were efficient, professional, and handled everything perfectly.
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Questions about Kuper Douaneservice B.V.
What is Kuper Douaneservice B.V.?
Kuper Douaneservice B.V. is a Dutch import and export custom agency that provides air cargo support and strategic advisory services for managing goods and services. The business has been operating since 1987, making it over 80 years old as a douane service provider. It serves both small entrepreneurs and large multinationals by handling all formal import, export, and transit matters.
Who exactly does this business suit and who might it not suit?
The company explicitly states it works with both small entrepreneurs and large multinationals. It positions itself as a neutral and independent service office that handles formal customs matters for a wide range of clients.
What specific certifications or compliance roles has this business held?
The business acted as a pilot company for the government regarding AEO (Authorized Economic Operator) status. It also served as a testbed for various simplifications for both the government and the business community, including NCTS.
What is the current Trustburn rating and how many reviews exist?
The business holds a Trustburn rating of 4 out of 5 stars based on 10 reviews. The most recent review was posted on November 27, 2023, meaning the feedback is very recent.
What themes do multiple reviewers praise about this business?
Reviewers consistently highlight the company's efficiency, professionalism, and ability to handle paperwork smoothly. Many mention that the staff is friendly, responsive, and provides excellent customer support throughout the clearance process.
What is the history of this business and how long has it existed?
Johan Kuper started the company on July 1, 1987, continuing a family tradition that dates back to 1924. The business has evolved from handling coal and turf to becoming a modern, IT-driven customs service.
What specific educational initiatives did this business create?
In 2001, Johan Kuper co-founded Douaneopleidingen Nederland with Ali Braam to offer professional training on customs clearance. Later, in 2011, they established Douaneopleidingen België to extend these educational services.
What technological innovations has this business implemented?
The company was the first unmanned and IT-controlled customs service office in the Netherlands. It focuses on innovation and digitalizing processes to adapt to changes in the customs field.
What specific terms are stated regarding their operational approach?
The business operates with a focus on quality, independence, and a high service level. It emphasizes open communication, transparency, and a problem-solving mindset in its operations.
What specific product or service detail is unique to this business?
The company developed an online 'kennismeter' (knowledge meter) specifically for customs. This tool helps users assess their customs knowledge and requirements.
What languages or markets does this business serve?
The business operates primarily in the Netherlands, with offices in Nieuw Amsterdam, Rotterdam, and Schiphol. It also provides educational services in Belgium through Douaneopleidingen België.
What should a first-time customer know about working with this business?
First-time customers should know that the company handles all formal customs matters for import, export, and transit. They are experienced in working with government bodies and can assist with complex compliance issues like AEO and NCTS.
What specific quote or term from the business's website defines their motto?
The business uses the motto 'delen is vermenigvuldigen' (sharing is multiplying). This reflects their philosophy of sharing knowledge and experience through their training programs and pilot projects.
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10 Reviews
I'm really pleased with the customs clearance service provided by Kuper Douaneservice B.V. They were very helpful and guided me through the entire process. The staff is friendly and professional.
👍 Kuper Douaneservice B.V. is an excellent company. They offer prompt and reliable customs clearance services. I'm very satisfied with their service.
I found Kuper Douaneservice B.V. to be a professional and trustworthy company. They provided top-notch customs clearance services and ensured a hassle-free experience.
The customs clearance service from Kuper Douaneservice B.V. was excellent. They were responsive, efficient, and took care of all the necessary paperwork. Highly recommend!
👍 Kuper Douaneservice B.V. offers reliable customs clearance services. I'm satisfied with their excellent customer support and efficient handling of all the required documents.
I hired Kuper Douaneservice B.V. for customs clearance, and they exceeded my expectations. Their service was exceptional, and the staff was friendly and professional.
The customs clearance service provided by this company was top-notch. They handled everything smoothly and efficiently. Definitely recommend!
I had a great experience with Kuper Douaneservice B.V. Their services are excellent and their staff is very helpful and professional. I highly recommend them.
I recently hired a customs broker for my business and chose Kuper Douaneservice B.V. They did a fantastic job in handling all the necessary paperwork and ensuring a smooth clearance process. Highly recommended!
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About Kuper Douaneservice B.V.
Kuper Douaneservice B.V. provides import and export custom agency services in the Netherlands. It offers air cargo support and strategic advisory services for the management of goods and services.
- Website
- kuper.nl
