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M
3 years ago

What a jumble for the settlement of the bill! Invo...

What a jumble for the settlement of the bill! Invoice only by mail, extended payment term plus x days extra! No answer to mails, no contact in the accounting department. Here, the work done seems to be more than appreciated ;-)! Rob the few available promoters the last nerve! At some point you all get flattened! Promised.

A
3 years ago

I have been working for or with customer relations...

I have been working for or with customer relations for 1 year now and I have only had positive experiences! Although they take longer (about 4 weeks) than other agencies to settle bills, but they pay for some jobs more ... In addition, the employees of customer relationship are absolutely friendly and competent. So the agency can recommend :)

A
3 years ago

absolutely dubious. Kundenbinder is the only agenc...

absolutely dubious. Kundenbinder is the only agency that I know, to whom you have to send the invoice by mail and not by mail. Are we in the Stone Age?
Everything is going so slowly and you have to wait at least a month for the money. The phone is not gone after 18 clock ..

K
3 years ago

After repeated calls, emails and letters, NO PAYME...

After repeated calls, emails and letters, NO PAYMENT. Joined a campaign last year. After many attempts, I was repeatedly told that the money would be sent out soon. To date, nothing has still arrived. My questions were answered with "we still need documents". The company got so many documents from me that I could light the fireplace of an entire village. Then again "the money will be sent soon". ridiculous

S
3 years ago

More

B
3 years ago

More

E
3 years ago

I've worked for this agency three times now. The i...

I've worked for this agency three times now. The implementation itself worked well, but there were two problems with the payment. Although both times I sent the bills by post to the right address, I had to wait six weeks for my money. When I realized that the others had already been paid, I asked and it said that my documents are incomplete and there is no invoice.
It is also difficult to reach someone who helps you ...

A
3 years ago

For 2 years I work for the Kundenbinder GmbH and a...

For 2 years I work for the Kundenbinder GmbH and am very satisfied. My money always comes on time and I am very satisfied with all the jobs.
If there were any questions or complications on the part of the customer, the Kundenbinder GmbH was always available.
The agency is definitely recommendable, if only because it has a large repertoire of different and reputable customers.

M
3 years ago

Hands off. Bills are not paid on time. The accessi...

Hands off. Bills are not paid on time. The accessibility is horrible and the excuses on the part of the agency are adventurous. It is now in the judicial dunning procedure. The agency may object to this, then it goes directly into the dispute before the competent district court :)

L
3 years ago

Dear women,

Dear women,
Despite years of well-executed jobs (P&C sales campaigns), I was taken out of a (P&C!) Job because I indicated that I would like to have a size 40 in a dress, after which I received the answer that there was only dresses in sizes 34-38 (i.e. XS and S) and therefore I am not suitable for the job.
This is discrimination and bodyshaming!

The agency is obviously just about the outside and zero experience and good cooperation, I quit the agency - there are so many better agencies!

M
3 years ago

Pleasant and serious client. Payment is always tim...

Pleasant and serious client. Payment is always timely.
If you are surprised that he has 4-6 weeks to wait for his money, should possibly read the individual orders decent in which the payment is clearly declared.

S
3 years ago

The agency has booked me on a Saturday for a missi...

The agency has booked me on a Saturday for a mission, according to a commitment with mileage allowance, as it was an "emergency response" in a hardware store and no one else was available. I asked for written mail, but then I had to leave already ... I worked the day and wrote my bill - as usual. This has strangely disappeared three times, mileage would never have been agreed ... In short, I worked the day in vain and went there too. Never again! Stay away from this agency!

M
3 years ago

I can not understand the comments. Great agency! I...

I can not understand the comments. Great agency! I've been working for customer relations for almost 2 years. Everything runs smoothly, the payment is more than good and the money is latest after two weeks in the account. I can only recommend.

R
3 years ago

It's been a long time since I worked for this agen...

It's been a long time since I worked for this agency. But from three missions, my bill disappeared twice, even though I personally brought it over. It was only paid after several emails and a lot of headaches.

A
3 years ago

Highly professional. Good promoters. Costs and agr...

Highly professional. Good promoters. Costs and agreements are kept, goals achieved. Creative team. Even in stressful situations, always with solutions and always friendly. Highly recommended agency!

F
4 years ago

I have been working for customer lenders for 6 yea...

I have been working for customer lenders for 6 years and that at least twice (P&C Sale Night) a year. Yes, invoices are only accepted by post & take around 4 weeks to be processed and it is often difficult to reach someone by phone. > Still, I'm mostly satisfied!

B
4 years ago

I have often worked for Kundenbinder GmbH and can ...

I have often worked for Kundenbinder GmbH and can only say that everything is going great. I am very satisfied and look forward to continuing to work in the future. Special thanks also to the employee Sinem :-)

A
4 years ago

Dear promoters, do yourself a favor and do not bid...

Dear promoters, do yourself a favor and do not bid for loyalty takers. The agency takes years and never pays bills on time. You always have to fight for your money. Still waiting for my money from March. Do yourself a favor and never work for customer relationships. In addition, the staff are totally unfriendly. All my colleagues have had the same experiences. What else do I have to add to that?

V
4 years ago

Unfortunately dubious. There is no response to imp...

Unfortunately dubious. There is no response to important mails, the supervised event has a very bad working atmosphere, and in terms of bill payments, I am always being asked why the payment can not be made at the moment - for months. The pay is, compared to the competition, also worse - for me, there is absolutely nothing to make me continue to be represented by this agency. A real shame.

F
4 years ago

A disaster. Never again would I work for this agen...

A disaster. Never again would I work for this agency.
First, I must emphasize that the pay is fair. What follows is no longer fair.
After my job, I set up a bill and sent it to Kundenbinder GmbH. After a few days, I wanted to make sure my letter arrived and called. A clerk then confirmed to me that the letter was there and was even edited.
After weeks of waiting, there's no money in my account yet. So I called again. And what does another clerk tell me? The letter would never arrive.
Since I was pretty angry, that they simply lose my bill. Second try, another letter. After a week: He has reportedly still not arrived!
As a clerk says to me, I should send the bill exceptionally as a PDF. She will then process it immediately. Said and done. I even made sure she got the bill. After weeks of waiting: No money on the account, BUT a mail where it says: "On her bill missing the name of the tax office, please complete this and send them another bill by mail to us."
I am incredibly mad at how unreliable, disorganized and slow they are! Now I have to set up the third letter and the 28-day deadline is always good for the agency!
Incredible. Not recommended. Let it go.

About Kundenbinder GmbH

Kundenbinder GmbH: Your Partner for Innovative Customer Loyalty Solutions

Kundenbinder GmbH is a leading provider of customer loyalty solutions that help businesses build long-lasting relationships with their customers. The company was founded on the belief that businesses need to create their own unique path to success, rather than simply following in the footsteps of others.

With over 10 years of experience in the industry, Kundenbinder has established itself as a trusted partner for businesses looking to improve customer retention and increase revenue. The company's innovative solutions are designed to meet the specific needs of each client, ensuring maximum effectiveness and ROI.

At Kundenbinder, we understand that every business is unique and requires a tailored approach to customer loyalty. That's why we offer a range of customizable solutions that can be adapted to fit any business model or industry. Our team of experts works closely with clients to identify their specific needs and develop strategies that deliver results.

One of our core offerings is our loyalty program management software, which allows businesses to easily create and manage customized loyalty programs. With this software, businesses can track customer behavior, reward loyal customers, and analyze program performance in real-time.

In addition to our software solutions, Kundenbinder also offers consulting services aimed at helping businesses optimize their customer engagement strategies. Our team of experienced consultants provides expert guidance on everything from program design and implementation to marketing strategy development.

At Kundenbinder GmbH, we are committed to delivering exceptional value for our clients through innovative solutions and unparalleled service. We believe that by helping businesses build strong relationships with their customers, we can contribute not only to their success but also make a positive impact on society as a whole.

In conclusion, if you're looking for an experienced partner who can help you take your customer engagement strategy to the next level – look no further than Kundenbinder GmbH! Contact us today for more information about how we can help your business succeed!

Kundenbinder GmbH

Kundenbinder GmbH

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