4 years ago
A disaster. Never again would I work for this agen...
A disaster. Never again would I work for this agency.
First, I must emphasize that the pay is fair. What follows is no longer fair.
After my job, I set up a bill and sent it to Kundenbinder GmbH. After a few days, I wanted to make sure my letter arrived and called. A clerk then confirmed to me that the letter was there and was even edited.
After weeks of waiting, there's no money in my account yet. So I called again. And what does another clerk tell me? The letter would never arrive.
Since I was pretty angry, that they simply lose my bill. Second try, another letter. After a week: He has reportedly still not arrived!
As a clerk says to me, I should send the bill exceptionally as a PDF. She will then process it immediately. Said and done. I even made sure she got the bill. After weeks of waiting: No money on the account, BUT a mail where it says: "On her bill missing the name of the tax office, please complete this and send them another bill by mail to us."
I am incredibly mad at how unreliable, disorganized and slow they are! Now I have to set up the third letter and the 28-day deadline is always good for the agency!
Incredible. Not recommended. Let it go.