Koni North America

Koni North America Review

Reviews 9
2.8
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B
3 years ago

Great people, great service, awesome products!

Great people, great service, awesome products!

I recently had some questions about a set of shocks I am hoping to purchase if I get the green light from my wife... Even though I wasn't sure exactly when I was going to make a purchase they still answered each of my questions honestly and were really helpful all around making sure I got all of the information. I was already pretty well sold on Koni but this sealed the deal! Can't wait to get my new shocks! THANKS!!

S
3 years ago

What a disaster. They route your sale through Sho...

What a disaster. They route your sale through Shopatron who does not have any tech or live operators. They sent the PRE-PAID order but didn't tell me I had to be present to sign in person for. Then when the shocks did not fit they would not credit them because the paint around the holes on one was distressed. Of course after they were sent back because there is no live persons to talk to and no information or conditions for return credit on the website. So I have no shocks, $360 gone, $70 in lost shipping costs. Last time I buy from them, ever.

M
4 years ago

I've had great experiences with Koni North America...

I've had great experiences with Koni North America. I had them rebuild + revalve a set of shocks for me a few years after they went out. They did an excellent job! Time for another rebuild+revalve after some great years of track use.

G
4 years ago

I ordered some shocks from them over the internet ...

I ordered some shocks from them over the internet and didn't receive any confirmation that I even placed an order for two days so I contacted them. It wasn't until after I emailed them that they informed me that the parts I ordered were on backorder and wouldn't ship for 3 weeks. 3 weeks came and went and I never heard a word from them so I contacted them again and they said the order wouldn't ship for another week. Almost a full month after I placed my order I received it and it was missing parts so I couldn't install it. I'm still waiting on the parts. They have lacked any proactive attempt to communicate anything with me and then after making me wait a month didn't even check to make sure the order was complete. This has been an absolutely terrible customer experience. I will never buy anything from them again. Stay away from Koni North America at all costs.

J
4 years ago

I bought the Koni Sport struts through Tire Rack a...

I bought the Koni Sport struts through Tire Rack as they are apparently compatible with my Lexus IS300. Lo and behold, the shaft of the strut would not fit through the stock mounting kit. Tire Rack redirected me to Koni. I tried calling Koni on a Thursday and an automated message expressed their service was closed on Thursday's and Friday's. Therefore, I reached back out on the upcoming Monday and spent the entire day trying to get a representative on the phone for technical support with no success. Don't buy from this joke of a company!

S
4 years ago

Bought STR struts for my mustang, once installed t...

Bought STR struts for my mustang, once installed they squeaked on the rebound stroke, apparently a common issue. After speaking with customer service, I am assured they will send me a new set of shocks and cover the cost of an alignment. Weeks of driving on squeaky shocks later, the new set arrives... they are for a mid 80's VW. Another call back and I am told to send the old shocks back, new ones will come "soon" and that Koni no longer covers reimbursements on alignments. Terrible quality control and customer service.

R
4 years ago

Cannot get a hold of a live person. This company s...

Cannot get a hold of a live person. This company sent me 2 separate rear shocks with no gas rebound. It is a nightmare to RMA. I have had to spend $60 shipping for their mistake and wasted my Saturday. I WOULD AVOID KONI SHOCKS they obviously have poor quality control.

About Koni North America

Koni North America: The Premier Manufacturer of Performance and Adjustable Shocks

Koni North America is a leading manufacturer of performance and adjustable shocks in the world. With a long heritage in motorsports, Koni has been providing high-quality shock absorbers to racing enthusiasts for over 150 years. Today, Koni continues to innovate and push the boundaries of shock absorber technology with its patented FSD (Frequency Selective Damping) technology.

At Koni North America, we are committed to providing our customers with the highest quality products that are made from the best raw materials and machined to the highest tolerances. Our shocks are designed to provide superior handling, comfort, and performance on both the street and track.

Our Products

We offer a wide range of products that cater to different needs and preferences. Whether you're looking for adjustable shocks for your daily driver or high-performance shocks for your race car, we have something for everyone.

Our flagship product line is our Sport series which includes single-adjustable, double-adjustable, and triple-adjustable shocks. These shocks are designed to provide maximum adjustability so that you can fine-tune your suspension settings according to your driving style.

For those who want even more control over their suspension settings, we offer our 2812 series which features four-way adjustable dampers. These dampers allow you to adjust compression damping separately from rebound damping so that you can achieve optimal handling characteristics on any surface.

In addition to our Sport series and 2812 series, we also offer specialized products such as coilover kits, strut inserts, drag racing shocks, off-road racing shocks as well as classic car restoration kits.

Quality Assurance

At Koni North America quality is paramount; all our products undergo rigorous testing before they leave our factory floor ensuring they meet or exceed industry standards. We use only top-quality materials such as billet aluminum housings which ensure durability while keeping weight down without compromising strength or rigidity.

Warranty

We stand behind every product we make at KONI by offering limited lifetime warranties on many of our shock absorbers giving customers peace of mind knowing they have invested in a quality product backed by an industry-leading warranty program.


Why Choose KONI?

There are many reasons why drivers choose KONI when it comes time for new shock absorbers:

1) Quality - Our commitment towards using only top-quality materials ensures longevity while maintaining peak performance.

2) Innovation - Our patented FSD technology sets us apart from other manufacturers by providing superior ride comfort without sacrificing handling performance.

3) Customization - With multiple adjustment options available across various product lines allows drivers complete control over their vehicle's suspension setup.

4) Warranty - We stand behind every product we make at KONI by offering limited lifetime warranties on many of our shock absorbers giving customers peace-of-mind knowing they have invested in a quality product backed by an industry-leading warranty program.


Conclusion

If you're looking for high-performance shock absorbers that will take your driving experience up several notches then look no further than KONI North America! With over 150 years' experience manufacturing some of the best-performing suspensions components available today coupled with innovative technologies like FSD (Frequency Selective Damping), there's no better choice than choosing us when it comes time upgrading your vehicle's suspension system!

Koni North America

Koni North America

2.8