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About Kompelys
Kompelys is a Brazilian company that offers a service called "Resolution as a Service" focused on customer support operations. The company combines artificial intelligence agents, human specialists, and technology integration with existing client systems (such as CRM, billing, and logistics) to resolve customer service cases across channels including voice, chat, WhatsApp, email, and social media. Kompelys claims to handle the full chain from strategy to outcome, with AI handling recurring demands at scale and human experts addressing complex exceptions with full context. The company's pricing model is based on resolved outcomes rather than process, and it provides ongoing optimization based on data from each interaction.
- Website
- kompelys.com
