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Q
3 years ago

Kingston in Sunbury has an empathetic and very pos...

Kingston in Sunbury has an empathetic and very positive approach to customers, if my experience is typical. Assistance was swift and very much exemplary in every respect. Then UK and German branches liaised and my issue was resolved in a few days thanks also to their courier. Top marks and my thanks to Kingston Technology in the UK and elsewhere -- it encourages my continued confidence. (I am only an individual and not a major customer or anything like that, so this experience was surprising and welcome.)

L
4 years ago

Broken key after one year of use, it can happen bu...

Broken key after one year of use, it can happen but in less than 2 days, once the purchase has been confirmed and the key has been broken, the customer service has replaced the product, excellent customer service as few see it.

R
4 years ago

Very poor experience. I ordered some RAM and it wa...

Very poor experience. I ordered some RAM and it was lost in transit by Royal Mail. Despite accepting that the item had been lost, Kingston flat out refused to provide a refund, claiming it was my responsibility and that they wouldn't refund me until they got a refund from Royal Mail.

This is completely unlawful under the Consumer Rights Act but they simply refused to accept this and ended up forcing me to reclaim the money back from them through my card provider. It took two and half months to do this. How can a company lose a package in transit, refuse to provide a refund and then claim it's the responsibility of their customer to resolve with *their* courier?

Just an awful service. I'll never use them again.

About Kingston Technology Europe Limited

Kingston Technology Europe Limited is a leading provider of reliable solid-state drives (SSDs), memory modules, USB flash drives, SD cards, microSD cards and CF cards for consumers, businesses, enterprises and system builders. The company has been in the industry for over 30 years and has established itself as a trusted brand in the market.

The company's products are designed to meet the needs of various customers ranging from individuals to large corporations. Kingston offers a wide range of SSDs that are known for their high performance and reliability. These SSDs come in different capacities ranging from 120GB to 2TB and are compatible with both desktops and laptops.

In addition to SSDs, Kingston also offers memory modules that are designed to enhance the performance of computers. These memory modules come in different sizes ranging from 4GB to 128GB and can be used on both desktops and laptops.

Kingston's USB flash drives are another popular product offered by the company. These flash drives come in different sizes ranging from 16GB to 1TB and offer fast transfer speeds making them ideal for transferring large files such as videos or photos.

For those who need additional storage space on their mobile devices such as smartphones or tablets, Kingston offers SD cards, microSD cards, and CF cards. These storage devices come in different capacities ranging from 16GB to 512GB making it easy for users to store all their important data without worrying about running out of space.

One thing that sets Kingston apart from its competitors is its commitment towards quality control. The company tests all its products rigorously before releasing them into the market ensuring that they meet high-quality standards.

Another factor contributing towards Kingston's success is its excellent customer service. The company has a dedicated team of professionals who provide support through various channels including phone calls, emails or live chat ensuring that customers get prompt assistance whenever they need it.

Overall, if you're looking for reliable storage solutions then look no further than Kingston Technology Europe Limited. With over three decades of experience under their belt coupled with an unwavering commitment towards quality control; you can rest assured knowing that you're getting top-notch products backed by excellent customer service when you choose Kingston Technology Europe Limited!

Kingston Technology Europe Limited

Kingston Technology Europe Limited

4.2