3 years ago
Brought mother in law to the ER and although staff...
Brought mother in law to the ER and although staff was very friendly and tests took an average amount of time, the thought of coming here again makes me sick.
The room where she was placed for waiting, due to her condition, was nothing short of a supply closet. The wait for triage was again, short, and appreciative, but the triage room was very cluttered and filthy.
Once we were placed in a room to be seen by the doctor and for testing to begin it was hard to focus on anything anyone was say saying or what was happening due to the lack of cleaning that had happened in that room for quite some time. The floors were caked with dirt and grime and God only knows what else. The edge of the walls were lined with dust balls. I expect trash bins to be dirty, but this once tan colored bin was now on the verge of turning black around the edges. The hallway smelled of urine and other bodily fluids.
I have been in several hospitals. I have been in this hospital several times. It was the worst I have ever seen... Or smelled. If it hadn't been for the staff KDMC would have gotten a one star rating! Our next emergency room visit, and we hope there isn't one, will not be to KDMC, but to any other ER around!