About Key solutions
Key Solutions: Your One-Stop Solution for Optimal Accessibility and Cost-Effective Communication
In today's fast-paced business world, accessibility and communication are two of the most critical factors that can make or break a company's success. Whether you're a small startup or a large corporation, having a reliable and efficient system in place to handle your calls, messages, and other communication channels is essential. That's where Key Solutions comes in.
Key Solutions is a leading provider of telephone answering services, virtual receptionist solutions, and cost-effective calling plans designed to help businesses of all sizes stay connected with their customers while reducing their overhead costs. With over 20 years of experience in the industry, we have built a reputation for excellence by delivering top-notch services that meet our clients' unique needs.
Our Telephone Answering Services
At Key Solutions, we understand how important it is for businesses to be accessible to their customers at all times. That's why we offer comprehensive telephone answering services that ensure your calls are answered promptly and professionally by our team of trained operators. Our services include:
- Call answering: We answer your incoming calls using your company name and take messages or transfer them directly to you.
- Message taking: We take detailed messages from callers on your behalf so you can respond at your convenience.
- Appointment scheduling: We schedule appointments on behalf of our clients using an online calendar system.
- Order taking: We take orders from customers over the phone so you can focus on fulfilling them.
Our Virtual Receptionist Services
In addition to our telephone answering services, we also offer virtual receptionist solutions that provide businesses with an affordable alternative to hiring an in-house receptionist. Our virtual receptionists are highly trained professionals who can handle all aspects of call management including:
- Call screening: We screen incoming calls based on pre-determined criteria so you only receive important calls.
- Call forwarding: We forward important calls directly to you or another designated employee.
- Voicemail management: We manage voicemails left by callers when they cannot reach someone live.
Our Cost-effective Calling Plans
At Key Solutions, we understand how expensive traditional phone systems can be for businesses. That's why we offer cost-effective calling plans designed specifically for small-to-medium-sized enterprises (SMEs). Our plans include:
- SIP Trunking - A flexible solution that allows SMEs to connect their existing PBX systems with Voice over Internet Protocol (VoIP) technology
- Hosted PBX - A cloud-based phone system that eliminates the need for expensive hardware installations
- International Calling - Affordable international calling rates without sacrificing quality
Why Choose Key Solutions?
There are many reasons why businesses choose Key Solutions as their preferred provider for telephone answering services, virtual receptionist solutions, and cost-effective calling plans:
1) Experience – With over 20 years in the industry providing exceptional service across multiple sectors including healthcare providers; legal firms; real estate agents; financial advisors etc., there isn't much we haven't seen before!
2) Flexibility – At Key Solutions we pride ourselves on being able to tailor our service offering around each client’s specific requirements ensuring they get exactly what they need without paying extra fees.
3) Quality – All our staff undergo rigorous training programs ensuring they deliver high-quality customer service every time!
4) Affordability – Our pricing structure is transparent with no hidden fees making it easy for SMEs looking after budgets whilst still receiving excellent value-for-money!
5) Reliability – With 24/7 support available via email or phone should any issues arise rest assured knowing help is always just one call away!
Conclusion
If you're looking for reliable telephone answering services; virtual receptionist solutions; or cost-effective calling plans then look no further than Key Solutions! With years’ worth experience providing exceptional customer service across multiple sectors coupled with flexibility tailored around each client’s specific requirements there really isn’t anything else needed! Contact us today via email or phone discuss how best suit needs!
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