Kens Pizza and Pub Review

Ken's has the WORST customer service! THE OWNER/MANAGER is so rude....he needs a good lesson in Manners. No wonder the waitstaff all act like him. We sat down but left before we even ordered so I can't tell you how the food is.... Ken's Pizza gives Church St a bad name! Will only go to use your bathroom.

Good place for a quick bite to eat, but the service from the wait staff is consistently poor.

Service was okay. The place could use a deep cleaning and was kinda gross.

The food was very... bad. Ordered the parmigiana and the breading was soggy and fell off when I picked it up with my fork. The tomato sauce was watery and the eggplant and chicken itself was not seasoned. At all.

The food here is way overpriced for what you get. They only thing I enjoyed here was the soda I ordered.

Reasonable pricing for food and drink in downtown Burlington. Eggplant and chicken parm dinners, along with the pizza, were all good. Meatball & sausage w spaghetti was overdone and dry.

Good service, nice and friendly servers. Average pizza, nothing special to bring up. not bad either.
Will not go back.

Putting 2 stars because I didn't eat so I probably didn't have the full experience... Disposable plates and cups everywhere... I like my beer in a glass. Anywhere else is probably a better choice....

Cool vibe, clean, I definitely liked drinking beer than the pizza...

7/29/13 @ 2 pm. After waiting patiently 35 minutes for a salad and cheese pizza, I politely asked the waitress what was taking so long. She immediately got a hurt look on her face and said, "Well sir, it's not MY fault." (I never implied it was her fault). When our meal finally arrived (shortly thereafter, I admit), she placed our food down and quickly walked away as if she was personally offended. Very unprofessional. Do they train their wait staff? Finally, my taco salad tasted like a teenager took five minutes to prepare it. My son did enjoy his pizza, but thought it was under-cooked. The outdoor seating was central to Church St, so I gave it an extra star for ambience.

Good pasta, good sandwiches, great service, wonderful for people-watching along the Church Street Marketplace!

Great outside dining experience. Julia, our waiter was excellent in checking on us, getting our order right, making recommendations, etc. Ordered a veggie pizza with Mushrooms, Garlic, Bok Choy, etc. (it was delicious!) and local beers (Fiddlehead and Switchback). Fiddlehead had a grapefruit taste (which I enjoyed) and the Switchback (which I would order again). I would visit again. Only complaint was the table stabilizers were not working very well so table was rocky.

Added an around the corner by the slice pickup window, it was much needed and now seats are available indoors!

The pizza here tasted like somebody had poorly described pizza to the chef

I have been to Burlington a few times and have walked past ken's pizza a few times and have always been intrigued by the way it looks. I decided to give it a go on my trip and was somewhat disappointed. Whilst it looks quaint and interesting from the outside its old, derelict and in need of repair and an overhaul.

Service is mediocre and I sat there for quite some time before someone came over to ask me what I wanted. I ordered the boneless wings as well as 2 slices of pizza and was disappointed by what I got. Whilst the chicken was ok the dip was strange as it had hard lumps in it which was slightly disconcerting. The pizza was served on paper plates, which for a restaurant struck me as odd. The pizza itself wasn't that great either and was very dry and strangely tasteless. Everything had the feeling of having been prepared and served without the love and appreciation that you typically expect.

I don't think I will be going there again - very disappointing

Really sorry about the toilet. Blame it on the food.

The pizza was delicious, way too much cheese in a good way. Great beers on tap and good service. :] To the dude who is complaining that his kids got kicked out... ITS A PUB. Come on, man. I don't eat lunch at your kid's day care, keep your kids outta the bar.

Super fun little spot with cozy little booths and family friendly menu. Its not "fine dining", its a fun family spot for comfort foods.

My son left his reading glasses at the table and the manager was willing to courier them back to us in Canada.

We stop at Kens every year on our way home from a family ski trip and will continue to enjoy the neighbourhood feel of this fun spot.

I grew up in Vermont but have long since lived out of state. EVERY time I come home though I go to Ken's at least once. They have the best pizza and all their food is actually terrific. It is a great place, I will always come back. Thanks!

Good pizza, every other booth was closed, but not much distancing at the bar. Stools jammed up against each other.

I ordered an eggplant parmesan sandwich and it came in a small potato bun with some cheese and pepper and a bag of chips, the eggplant was drenched in frying oil, no flavor whatsoever. Awful sandwich, the only good thing about the experience is sitting outside enjoying the beautiful day we had.

Decent pizza, excellent customer service. Worth a stop if you find yourself in Burlington craving a pizza or appetizers